Elk Grove Toyota - Service Center

Toyota $ runner repair I had my car towed to Elk Grove Toyota The service representative Miguel Navarro was very welcoming and good adviser the repairs were completed in I had my car towed to Elk Grove Toyota The service representative Miguel Navarro was very welcoming and good adviser the repairs were completed in 24 hours I was provided a rental car without charge the experience was very smooth, efficient and focused on my convenience More

I’ve taken my 4Runner to Elk Grove Toyota since I bought it brand new. I’ve always find the to be courteous, thoroughly consistent and fair in their pricing. I am always satisfied and content. it brand new. I’ve always find the to be courteous, thoroughly consistent and fair in their pricing. I am always satisfied and content. More

service was fast and efficient. body shop guy and tech woman excellent. They touch up paint and gave me quote on body work. The mechanic didnt delete the Need maintenance message on dash board so have to woman excellent. They touch up paint and gave me quote on body work. The mechanic didnt delete the Need maintenance message on dash board so have to take it back in as can’t get other screens More

I purchased my RAV4 5 years ago at EG Toyota and have regularly had it serviced there. Now that they expanded their service area the waiting time is even quicker. And the waiting area is a vast improveme regularly had it serviced there. Now that they expanded their service area the waiting time is even quicker. And the waiting area is a vast improvement. More

I had a great experience my first time ever of taking my car to Toyota for maintainance. Toyota offers a great service overall. I was impressed car to Toyota for maintainance. Toyota offers a great service overall. I was impressed More

10k service on 2019 Tacoma. Phone and service staff were well prepared and efficient. Gustavo Rios was pleasant to converse with. Vehicle was ready within the estimated completion time. I highly recommend E well prepared and efficient. Gustavo Rios was pleasant to converse with. Vehicle was ready within the estimated completion time. I highly recommend EGT for any needs: sales, service & parts. More

I had a horrible service experience. Long delay, poor communication from service rep, and an almost unnecessary expenditure. I also had to witness to other poor customer service to other customers wh communication from service rep, and an almost unnecessary expenditure. I also had to witness to other poor customer service to other customers while waiting. At least a dozen service reps just standing around. Not going back. More

I’ve always been happy with Toyota service pleasant , friendly and helpful! This last time I was upset because I was under the impression I was due for a oil change when I called the call center for anot friendly and helpful! This last time I was upset because I was under the impression I was due for a oil change when I called the call center for another concern. I did explain to the rep I was at 1300 miles she started it was 6m or 5000miles, and because I was at 6m it was recommended. So I came in for the appt and Kevin explained I was not due for the oil change and only due the inspection and tire rotation he was very helpful explaining if I use the oil change I would lose 1 service. I agreed to do the inspection. He was very helpful. Although I did call the call center manager to complain for the miss leading information had Kevin not explained to me the process I would have lost 1 service. Thank you Kevin!! More

Great service, great people! Since day one everyone in the service department was very attentive to take care of my needs. I really appreciate your time and effort to help me with my truck. the service department was very attentive to take care of my needs. I really appreciate your time and effort to help me with my truck. More

Anthony was absolutely wonderful. When I needed a key remade, he went the extra mile to get the job done and communicated with me every step of the way. He even threw in some great perks which is always remade, he went the extra mile to get the job done and communicated with me every step of the way. He even threw in some great perks which is always a bonus. Thank you Anthony for your service! More