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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews

1,325 Reviews of Elk Grove Toyota - Service Center

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January 15, 2020

I have been going to this location for maintenance and very happy with the service. And the last time, I am very impressed with an excellent customer service provided by Daren Burke, service advisor. More

by Vy Dang
Recommend Dealer
Yes
Employees Worked With
Daren Burke
Jan 16, 2020 -

Elk Grove Toyota responded

Thank you for your feedback & kind words! We are grateful for your business!

January 15, 2020

The service advisor, Timmy, was excellent. Your staff got us in and out in out quickly. We have 3 Toyota’s serviced at Elk Grove Toyota and are very pleased doing business with your dealership. Thanks again More

by John
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Elk Grove Toyota responded

Thank you for coming to see us for service! We appreciate your business and kind words!

January 14, 2020

Greeted promptly. Very pleasant to work with. Paperwork was taken care of quickly so we could get on our way. Great customer service from beginning to end! More

by tandwsmith
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for coming to see us for service!

January 14, 2020

Mathew was an excellent representative of the company. He took me in and provided timely service with a smile on the whole way through the visit. High quality customer service!!! More

by Don.C.Foley
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Jan 14, 2020 -

Elk Grove Toyota responded

Thank you so much for your kind words. We value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 14, 2020

Great service department. Made an appointment, met me on time and serviced my car as promised. Even gave me a free ride home when additional testing was needed. More

by Dave J.
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Elk Grove Toyota responded

Thank you for your business & feedback! We appreciate it!

January 14, 2020

We have taken our Tacoma all over the "valley" to find the best service. Elk Grove Toyota truly delivers the best service. They are friendly and honest. I the service area is clean and comfortable. The st More

by User-19d9cd0fe1
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Jan 16, 2020 -

Elk Grove Toyota responded

Thank you for trusting us with your vehicle! We are grateful for your business and look forward to working with you again in the future!

January 13, 2020

I liked there new facilities across the street, they had plenty of seating and the place was clean. The sevice was excellent and they texed me when my car was ready. More

by Blklion
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 14, 2020 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review out our new Express Maintenance facility. We are happy to see that you enjoyed your time with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 13, 2020

Had a appointment for a 120k service. I arrived in service drive at 10:00 am ,my appointment time. The service drive greeter came out and tagged my car #1.. I did not get written up until 10:35 am. Mu More

by Sally148
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Jan 14, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your business and your feedback. I will address your concern about check in. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 13, 2020

Tim provided me an excellent customer service. He made sure I got the service that I needed. Just love the new maintenance facility and a spacious waiting area. More

by JL
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Elk Grove Toyota responded

Thank you for your kind review about Tim and our new Express Maintenance facility. We are glad you enjoyed your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 09, 2020

Okay! I’m not really happy with service dept. Feel like the service is not as good when I first purchase my car. Thank you! More

by asrosas
Recommend Dealer
No
Employees Worked With
Manger
Jan 09, 2020 -

Elk Grove Toyota responded

Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

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