Elk Grove Toyota - Service Center

Thank you for doing very fast job on Oil change for my Lexus ES 350 2007 . I paid about $44 labor and parts . But be careful with free quick car wash since it might leaves Scratches on the car . Lexus ES 350 2007 . I paid about $44 labor and parts . But be careful with free quick car wash since it might leaves Scratches on the car . More

Elk Grove Toyota did a fantastic job in serving my needs of getting my Siana Van. Fred Daniels is the best service manager and took care of my needs very fairly. I have been using Fred Daniels since 1986. T of getting my Siana Van. Fred Daniels is the best service manager and took care of my needs very fairly. I have been using Fred Daniels since 1986. Toyota provided me with a Lyft ride which was very convenient for me. More

I wouldn’t trust anyone else to get under my hood but Elk Grove Toyota Service Department. My Tacoma is 11 years old and it drives like a dream. Grove Toyota Service Department. My Tacoma is 11 years old and it drives like a dream. More

service oil and filter change rotate tires check fluid levels. However email report I received was for mileage of 16k+ not the current 22382, so info was not oil and filter change rotate tires check fluid levels. However email report I received was for mileage of 16k+ not the current 22382, so info was not up to date!! More

Staff were friendly and efficient however, one disappointment is that the plastic and paper protection in the driver’s seat was not disposed of. It just was left sitting on the driver’s seat not e disappointment is that the plastic and paper protection in the driver’s seat was not disposed of. It just was left sitting on the driver’s seat not even straightened out More

Car Maintenance My 2016 Avalon Limited needed maintenance. Andy Tran was my service man. I have worked with him before and have gotten excellent service from him. Wou My 2016 Avalon Limited needed maintenance. Andy Tran was my service man. I have worked with him before and have gotten excellent service from him. Would highly recommend Andy to anyone. Thanks More

Took my Prius for an oil change, went to pay and learned they changed my engine and cabin air filters without my permission. I didn't approve and didn't want. They then said they would put back my old filte they changed my engine and cabin air filters without my permission. I didn't approve and didn't want. They then said they would put back my old filters which supposedly they did, but I do not know for sure. Now I do not know if those were mine or someone else's. I'll not use them for a long time if ever More

Easily made appointment, took the car on time at the dealership, and finished ahead of schedule! Outstanding customer service. I will continue to use this dealership in the future for all of my Toyota dealership, and finished ahead of schedule! Outstanding customer service. I will continue to use this dealership in the future for all of my Toyota needs. More

They clearly spent millions on the new facility; too bad the whole service doesn't quite match it. I had an appointment for 5K service, and was in and out in less than an hour. Awesome. However, their compl the whole service doesn't quite match it. I had an appointment for 5K service, and was in and out in less than an hour. Awesome. However, their complimentary car wash is quite lacking. I don't expect a full detail, but I don't want water spots all over my brand new vehicle. You will definitely need to take your own towel to get the excess water off. Also, when it was finished, they parked it near one of those trees that drops the pollen. So the freshly washed car had water and pollen spots all over it. Unacceptable. Hopefully, they'll learn to treat our vehicles like their own. More

Miguel was fantastic! Toyota & more service providers need someone as detail oriented like Miguel. Listened to my concern the first time & was able to recommend Dave to test drive with me. Dave was knowl need someone as detail oriented like Miguel. Listened to my concern the first time & was able to recommend Dave to test drive with me. Dave was knowledgeable & even though my car wasn’t under warranty I appreciated that was the first thing he checked. I wish my car repair wasn’t so expensive but I heard & sae Miguel working to get my cost down as much as possible. Thank you More