Elk Grove Toyota - Service Center

The service writer was very informative and explained The service writer was very informative and explained the work that was needed The work was done on time. The work was done on time and they also w The service writer was very informative and explained the work that was needed The work was done on time. The work was done on time and they also wash the car More

The team is very responsive to their customers and I love their professionalism. They got me in and in an hour and I sat in a very comfortable setting. their professionalism. They got me in and in an hour and I sat in a very comfortable setting. More

Great job in service. Thank you for looking out for us. We’ve two Toyota products. And enjoy having a place to take them we can trust. And be comfortable at. Thank you. We’ve two Toyota products. And enjoy having a place to take them we can trust. And be comfortable at. Thank you. More

Only good things to say about the service and Nick. The Only good things to say about the service and Nick. The greeter before meeting nick was efficient, friendly. The wait was so short I was surprised Only good things to say about the service and Nick. The greeter before meeting nick was efficient, friendly. The wait was so short I was surprised. More

I was so impressed with the service I received this week. A tune up for my vehicle is more difficult than most due to my engine placement. I was given a rental for the day and my service advisor, Mark, was s A tune up for my vehicle is more difficult than most due to my engine placement. I was given a rental for the day and my service advisor, Mark, was so helpful and kept me up to date on if this service could be completed in one day. I really would recommend Elk Grove Toyota to anyone looking for a dealership that goes above and beyong. More

The service writer was very helpful but the car rental people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. More

Victor was awesome. Very friendly, helpful, and welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait to rip you off or give you a laundry list of things needed to be done to the car and spend $, but this was not the case at all. After my 30,000 mile service Victor left me a detailed message that everything went well and there were no concerns to report. When I picked up my car he had left for the day, but John happily stepped in and gave me the same great service. He answered all questions and concerns I had and I really appreciated the service these two gents gave me. My first experience makes me want to give Elk Grove Toyota all of my future business. I hope the service will always be this way. Thanks guys! More

Bought car here and continue having it serviced here. Service is updated when the car is brought in by the advisor and waiting for the work is done at a proper time. Service is updated when the car is brought in by the advisor and waiting for the work is done at a proper time. More

Very good about keeping updates on the vehicle. Glad the waiting area for the Service Department in the new location was very nice and comfortable. waiting area for the Service Department in the new location was very nice and comfortable. More

Customer service always great. Fast response upon arrival. Service rep Gustavo Rios very informative and professional. Very easy in/out layout of new service location. arrival. Service rep Gustavo Rios very informative and professional. Very easy in/out layout of new service location. More