Elk Grove Toyota - Service Center

Matthew Shrum is very helpful and friendly. He listens to my concerns and is very understanding. He is the best service agent that I have ever had. to my concerns and is very understanding. He is the best service agent that I have ever had. More

I always go to EG Toyota for my service. They are very professional and courteous The new service center is great. Honest & affordable. Thank you professional and courteous The new service center is great. Honest & affordable. Thank you More

Covid 19 Service Department I was surprised to see the service department was nearly empty during the Pandemic. The thing that concerned me was that none of the people working th I was surprised to see the service department was nearly empty during the Pandemic. The thing that concerned me was that none of the people working there were using masks or gloves even though they had to be fairly close to me for the paper work. The service was very fast due to few customers. Even so, the car wash was poor. Disappointed in their response to the Pandemic! More

Awesome 👏 service. They keep me posted about the progress of work and delivered my car on time.Service advisor Nick explained work performed and also advised to change tires after 10000 miles progress of work and delivered my car on time.Service advisor Nick explained work performed and also advised to change tires after 10000 miles More

Rico who assist me during my visit was very patience and attentive. Great customer service! From getting inside you’ve welcome with great smile until the end attentive. Great customer service! From getting inside you’ve welcome with great smile until the end More

Andy was very helpful and knowledgeable. I would highly recommend him and will be a repeat customer. I wont say the service was the fastest but I'd rather they take their time and make sure the job is done recommend him and will be a repeat customer. I wont say the service was the fastest but I'd rather they take their time and make sure the job is done right. More

Great service, courteous, and prompt. Like the communication tools via email, text, or phone. You can get updates on your car being serviced. With the current pandemic, they take the time to make communication tools via email, text, or phone. You can get updates on your car being serviced. With the current pandemic, they take the time to make sure your steering wheel, chair, and stick/auto shift handle are covered with protection for peace of mind. Of course, like the free car wash. More

At first the associate who took my information did not note the information correctly, even after doing a major service no one had corrected the mileage on the paperwork properly. note the information correctly, even after doing a major service no one had corrected the mileage on the paperwork properly. More

I got my first service since I bought my Camry and the facility was super nice and so was the customer service! My car was done in 30 min and Andy tightened all my doors as he heard my driver side make a facility was super nice and so was the customer service! My car was done in 30 min and Andy tightened all my doors as he heard my driver side make a weird noise when he opened it. Long was also amazing and helped me pick which car was the best option for me (a few months ago) and gave me advice on helping my credit score. More

Easy to schedule appointment plus very fast service making an experience is very easy going. New service building is awesome with an easy access and no more traffic. Thank you Elk Grove Toyota!!! making an experience is very easy going. New service building is awesome with an easy access and no more traffic. Thank you Elk Grove Toyota!!! More