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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews

1,325 Reviews of Elk Grove Toyota - Service Center

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March 06, 2020

the team did a great job on my headlights! Andy is very kind and welcoming. He went above and beyond to get me in and out quickly. More

by JDMsquared
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy tran and the team are awesome!
Mar 08, 2020 -

Elk Grove Toyota responded

Thank you for this feedback! We appreciate hearing about your experience!

March 02, 2020

I’m assuming this review is regarding my last visit for my Bluetooth. Jeannette was awesome! A+ for her customer service. She went out her way to try and help me fix the problem. Not too happy with the se More

by Garcia2
Recommend Dealer
Yes
Employees Worked With
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kleefeld, Teno Ouch
Mar 05, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing your experience here online. This is Jeannette Blair. If there is anything else I can assist you with please contact me at 916-405-8000. I am always happy to help with anything you need here at Elk Grove Toyota. Thank you so much for your time and your business. I look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 26, 2020

Every experience I have with the Elk Grove Toyota service department has been excellent. The service personnel are knowledgeable and friendly. They always go out of their way to give the best service possibl More

by Tacoma72
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
Feb 27, 2020 -

Elk Grove Toyota responded

Thank you for this feedback and for your kind words! We appreciate your business!

February 25, 2020

Andy was very insightful and helpful...I didn’t have an appointment but they got me in and out in a timely manner...As the owner of three Toyota vehicles, I will definitely frequent this dealership... More

by DJ
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Elk Grove Toyota responded

Hi, Thank you so much for sharing this wonderful review here on DealerRater. We truly appreciate your continued business. Your complete satisfaction is our number one goal. We look forward to serving you again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 24, 2020

Staff helpful and explained work to be done and provided free rental since repairs took longer. Will definitely take my car back to dealer again More

by brispangler
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership and Victor here online. Your business and your feedback is important to us. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

February 19, 2020

Friendly, competent, thorough service. Comfortable waiting facilities, and I really appreciate the service reminders and the free car wash! Great people and great on-time service More

by Ekimdrofla
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGaha, Brian Demille
Feb 20, 2020 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your kind words here on DealerRater. We are so happy to hear that you found our staff friendly and our waiting area comfortable. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

February 18, 2020

I have an appointment to service my car but yet waiting is too long. Before l waited least than an hour. Toyota service is always good More

by dandaniel1953
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Elk Grove Toyota responded

Hello, I apologize for the wait time. It is always best to have an appointment. However we are working very hard to fix this issue. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

February 17, 2020

Fast! Efficient! Super nice new service facility! Ron got me checked in immediately and my car was ready for pick up on time, just 2 hours later. Elk Grove Toyota is the best More

by Chinoy11
Recommend Dealer
Yes
Employees Worked With
Ronald Singh 5 stars
Feb 18, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind review. I am happy to hear that Ronald and our staff were helpful during your time with us. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

February 17, 2020

Very clean, fast and efficient service. The service technician and the advisor took their time to explain to me everything they did and any future recommendations More

by faiyaz49
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Elk Grove Toyota responded

Hi, Thank you for taking the time to review our new Express Maintenance facility here online. I am glad our staff took their time to explain everything to you. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 15, 2020

I took my car to Elk Grove Toyota Body Shop for repairs after being involved in a collision. The staff was helpful and knowledgeable. They kept me updated on the status of the repairs and my car looks grea More

by eduardo
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Feb 16, 2020 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your business and are happy to hear your experience was a good one!

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