Elk Grove Toyota - Service Center

My service person was Alvin.He was good and good take care of my car and wash my car. Thank you very much for good service. care of my car and wash my car. Thank you very much for good service. More

Efficient, friendly and helpful. The service department is great. It starts with the receptionist when you call for help or making an appointment and follow up The new service facility is clean and welco is great. It starts with the receptionist when you call for help or making an appointment and follow up The new service facility is clean and welcoming and spacious. The check in staff continue with the efficiency The technician side that performed my recall were no less efficient. I was waiting by the parts department and they were just as friendly. Their covid19 precautions were fastidiously followed More

Feels like they did a good job. The items they checked said air filter was dirty but did not tell me or even asked if I want it replaced. Technician should have asked me if I want to wait to replace for n said air filter was dirty but did not tell me or even asked if I want it replaced. Technician should have asked me if I want to wait to replace for next service. Tech talked to me about axel boot issue only. Better communication with customer is important. More

Brought my car in for a recall service. Anthony was helpful and friendly. Excellent customer service. Clean dealership. Would recommend this dealership for sales and services. helpful and friendly. Excellent customer service. Clean dealership. Would recommend this dealership for sales and services. More

Upon arriving, I was greeted immediately. Everyone was kind and friendly. My car was completed quickly. Thank you Toyota Elk Grove! Thank you Andy Tran! kind and friendly. My car was completed quickly. Thank you Toyota Elk Grove! Thank you Andy Tran! More

Great service. In and out in under an hour for a 70k service. Included oil change, tire rotation and inspection of vehicle. Polite and friendly staff! service. Included oil change, tire rotation and inspection of vehicle. Polite and friendly staff! More

Generally take good care of your car, but exaggerate tiny issues to make them sound life threatening. Sorry, a dirty air filter will not cause your engine to catch fire. issues to make them sound life threatening. Sorry, a dirty air filter will not cause your engine to catch fire. More

Professional staff and great service . They had an Uber take me home and pick me up when car was ready. That’s awesome service thank you , I’ll be back for sure! take me home and pick me up when car was ready. That’s awesome service thank you , I’ll be back for sure! More

Quick service provided by Mike Lau and Milton! They are friendly and provide very accurate information regarding my vehicles servicing needs. I will always return to Elk Grove Toyota Service because of the friendly and provide very accurate information regarding my vehicles servicing needs. I will always return to Elk Grove Toyota Service because of the above mentioned service experts! More

My experience at Elk Grove Toyota automall is great!! The advisor Michael Lau is so professional, helpful, and best customer service I ever had !! Five star !! advisor Michael Lau is so professional, helpful, and best customer service I ever had !! Five star !! More