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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,343 Reviews

1,343 Reviews of Elk Grove Toyota - Service Center

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August 10, 2024

Jelian was awesome, patient and friendly worker. I recommend people meet her at Toyota Service Maintenance. More

by deaf sis in Chr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 09, 2024

Mr. Navarro will take the time to really listen to the customer and communicate clearly any repairs your vehicle needs and keep you updated on service work that is being performed. So, thank you to Miguel More

by Z28DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind words about Miguel. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 06, 2024

The service advisor named Ascensio was very helpful and delivered our fully serviced car promptly. Our concerns were resolved & addressed properly. More

by Livingwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for your review on Ascencio. We truly value your time and your feedback. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 01, 2024

The dealership was friendly and got me in and out quickly. The staff also made sure that my needs were met. More

by JYang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your input. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 27, 2024

Spent 2750$ for repairs and dealership couldn’t even wash my vehicle before giving it back in appreciation for my business! Didn’t appreciate that! But they did hook me up on my repairs and timeliness. More

by LkItLoud
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Elk Grove Toyota responded

Hello, I truly apologize for the missed car wash. I have addressed your concerns with our Service Director and staff. Whenever you have time to come by, we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 27, 2024

John Nguyen able to addressed all my concern. 👍👍👍👍👍. Nice guy and accommodating. Equipped with proper knowledge and knows steps on how to resolve issues. More

by ahly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Elk Grove Toyota responded

Hello Ahly, Thank you for taking the time to review John Nguyen. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 19, 2024

Elk Grove Toyota is the best in the area for any Toyota Servicing needs. I have never been stooped or deceived by any of the service techs at EG Toyota. Very honest and very good at what they do. I highly More

by m7mikim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milo , Carly Watkins
Jul 19, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for recommending us and for this amazing review. We are thankful to have customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 19, 2024

Great job ! Did the work in a timely manner !Gave very good feedback on the work! More

by nansee87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for the awesome review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 18, 2024

Friendly, helpful & knowledgeable employees. They give a discount whenever possible. Easy to make an appointment. The waiting area is clean & has a variety of sitting areas. Big tvs with closed More

by Bjallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager Elk Grove Toyota Jblair@elkgrovetoyota.com 916-405-8000

June 28, 2024

John helped us with our Highlanders AC. He covered the process of what would done initially, then the subsequent steps to follow. More

by Robertthompson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Elk Grove Toyota responded

Hello , Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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