Elk Grove Toyota - Service Center

Victor is friendly and helpful. The dome light issue, though is not resolved. I have been brining my truck in for service for the better part of 15 years and with a couple of exceptions, the service has though is not resolved. I have been brining my truck in for service for the better part of 15 years and with a couple of exceptions, the service has been great. More

Very efficient service and check in need reminders about new location of the service center. Appreciate call and reminders via email and the text to me new location of the service center. Appreciate call and reminders via email and the text to me More

Nick was really helpful and explained my options clearly and went over what was done and what needs to be done in the future. He listened to my concerns as well. and went over what was done and what needs to be done in the future. He listened to my concerns as well. More

I recommend the dealership and trust my maintenance to them; however, I would recommend that those at higher risk for complications from COVID make that clear on drop off, and outline expectations in adva them; however, I would recommend that those at higher risk for complications from COVID make that clear on drop off, and outline expectations in advance. The technician who moved my vehicle out of the service bay was not wearing a mask or gloves. The service manager understood and addressed my concerns around this issue to my satisfaction, but it should have been a non-issue to begin with. More

Excellent customer service from Shane Bui -Professional, Courteous and Attentative. Good job on car service. Highly recommend. Very pleased that Dealership has implemented Covid19 precautions. Courteous and Attentative. Good job on car service. Highly recommend. Very pleased that Dealership has implemented Covid19 precautions. More

I got great service from the front desk and Mr Miguel Navarro. Got my car back clean and washed. Just not sure why the my contents of the middle consults was all dumped out onto the passenger seat??? Gla Navarro. Got my car back clean and washed. Just not sure why the my contents of the middle consults was all dumped out onto the passenger seat??? Glad I didn't leave anything valuable in there!!! More

I was very pleased with the services provided. All the staff was very helpful. Miguel Navarro has given excellent advice that made my day. Thank you for arranging the Lyft! staff was very helpful. Miguel Navarro has given excellent advice that made my day. Thank you for arranging the Lyft! More

Consistent excellent service with a smile. Andy Tran took the time to clearly explain what services my car needed and gave me the information I needed to make an informed decision. the time to clearly explain what services my car needed and gave me the information I needed to make an informed decision. More

I’ve had many different vehicles of many brands and from many different dealerships. I like everyone at Elk Grove Toyota in every department and when you can get your cars oil changed and washed in 60 minut many different dealerships. I like everyone at Elk Grove Toyota in every department and when you can get your cars oil changed and washed in 60 minutes, that’s really a big plus. More

Very friendly & service waiting area was clean. Kane was very helpful & I was very pleased with the service I received and will continue to come back. very helpful & I was very pleased with the service I received and will continue to come back. More