Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,325 Reviews of Elk Grove Toyota - Service Center
Sort by
July 06, 2020
Brought my car in for a recall service. Anthony was helpful and friendly. Excellent customer service. Clean dealership. Would recommend this dealership for sales and services. helpful and friendly. Excellent customer service. Clean dealership. Would recommend this dealership for sales and services. More
by Minh Nguyen
Employees Worked With
Anthony Aldrete
July 03, 2020
Upon arriving, I was greeted immediately. Everyone was kind and friendly. My car was completed quickly. Thank you Toyota Elk Grove! Thank you Andy Tran! kind and friendly. My car was completed quickly. Thank you Toyota Elk Grove! Thank you Andy Tran! More
by JDMsquared
Employees Worked With
July 01, 2020
Great service. In and out in under an hour for a 70k service. Included oil change, tire rotation and inspection of vehicle. Polite and friendly staff! service. Included oil change, tire rotation and inspection of vehicle. Polite and friendly staff! More
by Craig
Employees Worked With
Milton Ving
June 27, 2020
Generally take good care of your car, but exaggerate tiny issues to make them sound life threatening. Sorry, a dirty air filter will not cause your engine to catch fire. issues to make them sound life threatening. Sorry, a dirty air filter will not cause your engine to catch fire. More
by airballvw
Employees Worked With
Hardy - 5 stars, Anthony Aldrete, Fred Daniels, Nicholas Kersten
June 26, 2020
Professional staff and great service . They had an Uber take me home and pick me up when car was ready. That’s awesome service thank you , I’ll be back for sure! take me home and pick me up when car was ready. That’s awesome service thank you , I’ll be back for sure! More
by Papa bear
Employees Worked With
Nicholas Kersten
June 25, 2020
Quick service provided by Mike Lau and Milton! They are friendly and provide very accurate information regarding my vehicles servicing needs. I will always return to Elk Grove Toyota Service because of the friendly and provide very accurate information regarding my vehicles servicing needs. I will always return to Elk Grove Toyota Service because of the above mentioned service experts! More
by Sunita P
Employees Worked With
Mike Lau, Milton Vong
June 24, 2020
My experience at Elk Grove Toyota automall is great!! The advisor Michael Lau is so professional, helpful, and best customer service I ever had !! Five star !! advisor Michael Lau is so professional, helpful, and best customer service I ever had !! Five star !! More
by cindytruong
Employees Worked With
Michael Lau
June 24, 2020
The body shop did an excellent job. Matt was also excellent keeping me updated on the progress and completion date Highly recommend others using the body shop excellent keeping me updated on the progress and completion date Highly recommend others using the body shop More
by Debmike6
Employees Worked With
Matt Levine five plus stars
June 23, 2020
Service Advisor was courteous, informative, and knowledgeable about hybrid batteries, warranty period, and why car smelled like rotten eggs. They replaced battery, I'm back on the road, and Camry d knowledgeable about hybrid batteries, warranty period, and why car smelled like rotten eggs. They replaced battery, I'm back on the road, and Camry drives like new again. I will go back to this dealer for any service and maintenance needs. Thank you! More
by JFK
Employees Worked With
Nicholas Kersten
June 22, 2020
The customer service was great, but I was just a little disappointed that my car wasn’t ready the same day that it was promised. disappointed that my car wasn’t ready the same day that it was promised. More
by DE
