Elk Grove Toyota - Service Center

I recommend the dealership and trust my maintenance to them; however, I would recommend that those at higher risk for complications from COVID make that clear on drop off, and outline expectations in adva them; however, I would recommend that those at higher risk for complications from COVID make that clear on drop off, and outline expectations in advance. The technician who moved my vehicle out of the service bay was not wearing a mask or gloves. The service manager understood and addressed my concerns around this issue to my satisfaction, but it should have been a non-issue to begin with. More

Excellent customer service from Shane Bui -Professional, Courteous and Attentative. Good job on car service. Highly recommend. Very pleased that Dealership has implemented Covid19 precautions. Courteous and Attentative. Good job on car service. Highly recommend. Very pleased that Dealership has implemented Covid19 precautions. More

I got great service from the front desk and Mr Miguel Navarro. Got my car back clean and washed. Just not sure why the my contents of the middle consults was all dumped out onto the passenger seat??? Gla Navarro. Got my car back clean and washed. Just not sure why the my contents of the middle consults was all dumped out onto the passenger seat??? Glad I didn't leave anything valuable in there!!! More

I was very pleased with the services provided. All the staff was very helpful. Miguel Navarro has given excellent advice that made my day. Thank you for arranging the Lyft! staff was very helpful. Miguel Navarro has given excellent advice that made my day. Thank you for arranging the Lyft! More

Consistent excellent service with a smile. Andy Tran took the time to clearly explain what services my car needed and gave me the information I needed to make an informed decision. the time to clearly explain what services my car needed and gave me the information I needed to make an informed decision. More

Very friendly & service waiting area was clean. Kane was very helpful & I was very pleased with the service I received and will continue to come back. very helpful & I was very pleased with the service I received and will continue to come back. More

I’ve had many different vehicles of many brands and from many different dealerships. I like everyone at Elk Grove Toyota in every department and when you can get your cars oil changed and washed in 60 minut many different dealerships. I like everyone at Elk Grove Toyota in every department and when you can get your cars oil changed and washed in 60 minutes, that’s really a big plus. More

My service person was Alvin.He was good and good take care of my car and wash my car. Thank you very much for good service. care of my car and wash my car. Thank you very much for good service. More

Feels like they did a good job. The items they checked said air filter was dirty but did not tell me or even asked if I want it replaced. Technician should have asked me if I want to wait to replace for n said air filter was dirty but did not tell me or even asked if I want it replaced. Technician should have asked me if I want to wait to replace for next service. Tech talked to me about axel boot issue only. Better communication with customer is important. More

Efficient, friendly and helpful. The service department is great. It starts with the receptionist when you call for help or making an appointment and follow up The new service facility is clean and welco is great. It starts with the receptionist when you call for help or making an appointment and follow up The new service facility is clean and welcoming and spacious. The check in staff continue with the efficiency The technician side that performed my recall were no less efficient. I was waiting by the parts department and they were just as friendly. Their covid19 precautions were fastidiously followed More