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1,368 Reviews of Elk Grove Toyota - Service Center
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January 08, 2021
I’m very much satisfied with the service. Everyone was friendly and accommodating. The Maintenance Advisor was very knowledgeable on his work and I was advised on what things I need to be aware of in reg friendly and accommodating. The Maintenance Advisor was very knowledgeable on his work and I was advised on what things I need to be aware of in regards to what the findings were on my car. More
by Maygant123
Employees Worked With
Khang Bui
January 07, 2021
Mike Lau did an excellent job helping us out. I am really satisfied to his customer service. I highly recommend him and suggest for your future service. satisfied to his customer service. I highly recommend him and suggest for your future service. More
by ancheta, kevin 97
Employees Worked With
Mike Lau
January 06, 2021
Very nice workers. Quality of work was excellent. Speed of service was excellent. In and out within an hour. I would recommend any to come here to have there car worked on of service was excellent. In and out within an hour. I would recommend any to come here to have there car worked on More
by Anhtuantran0489
Employees Worked With
Gustavo Rios
January 03, 2021
Great customer service. Clean waiting room. Service was completed in time and. Toyota also washed my car. Service adviser was very friendly and knowledgeable. Overall, pleasant visit. completed in time and. Toyota also washed my car. Service adviser was very friendly and knowledgeable. Overall, pleasant visit. More
by Sam
Employees Worked With
Anthony Aldrete
December 28, 2020
After the vehicle services are completed, you need to have service writers (when they are not busy, there were several just chatting away) to assist in closing out ROs and let the customer be on their wa have service writers (when they are not busy, there were several just chatting away) to assist in closing out ROs and let the customer be on their way. I spent 30 minutes or more waiting to get in my car and drive off to home. Customer's like watch everything... More
by Salik
Employees Worked With
Sierra Y.(5*) Micaela A.(5*)
December 21, 2020
Always amazing customer service. Nick always takes care of his customers and makes us feel safe, comfortable and happy. We have been customers w Elk Grove Toyota since 2009 and would NEVER purchase a car a of his customers and makes us feel safe, comfortable and happy. We have been customers w Elk Grove Toyota since 2009 and would NEVER purchase a car anywhere else! More
by Erandenilopez
Employees Worked With
Anthony Aldrete, Nicholas Kersten
December 10, 2020
Nice professional staff and service is fast & thorough. Wait time is reasonable and staff will give detailed explanation for the service that’s being performed Wait time is reasonable and staff will give detailed explanation for the service that’s being performed More
by Edwinguintu
Employees Worked With
Other Employees :
Anthony Aldrete
December 10, 2020
I thought Mr Rios was a very nice person who's customer service was very good and was very professional. I would request him again. service was very good and was very professional. I would request him again. More
by pbailey
November 30, 2020
I didn’t like the way my service repair was handled by the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. More
by Ive1
Employees Worked With
November 22, 2020
Thank you for such prompt service. The options were all presented to me clearly, and I appreciate the friendliness of the staff.—that’s why I keep coming back. presented to me clearly, and I appreciate the friendliness of the staff.—that’s why I keep coming back. More
by jasmin
Employees Worked With
Carly
