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1,325 Reviews of Elk Grove Toyota - Service Center
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August 26, 2020
Good customer service. Liked idea of Lyft/ Uber shuttle service. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. service. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. More
by B.Y.
August 20, 2020
We did not buy our Toyota at this dealership. However, We did not buy our Toyota at this dealership. However, we always take it here for service. The Service Department is Excellent. I can't recall th We did not buy our Toyota at this dealership. However, we always take it here for service. The Service Department is Excellent. I can't recall the names of all the service advisers over five years. I just remember Mark, but all of them were friendly, helpful and knowledgeable. I even dealt with a couple of the technicians, and they, too, were great. More
by johnburke55
Employees Worked With
Mark Kleefeld
August 06, 2020
Customer oriented approach, spacious new service facility, consultative style, friendly & helpful behavior of staff. Clean facility. Could cut on time taken for routine service like oil change. facility, consultative style, friendly & helpful behavior of staff. Clean facility. Could cut on time taken for routine service like oil change. More
by virender100
Employees Worked With
Gustavo Rios
July 20, 2020
Elk Grove Toyota puts their customers first. I have been doing business with them since 2009 and it has been a pleasure. They work on getting you the best deal and I should know as I have leased 6 cars from doing business with them since 2009 and it has been a pleasure. They work on getting you the best deal and I should know as I have leased 6 cars from them and have gotten great deals. Their service department is outstanding. They get you in and out quickly. I can’t say enough about Elk Grove Toyota. They are the best! More
by Sunlover2015
Employees Worked With
July 20, 2020
Very poor because I waited extra 1 hour to get called in a waiting area. This was second time happened to me. Was told hard to say my name a waiting area. This was second time happened to me. Was told hard to say my name More
by geetapillaykumar
July 17, 2020
Nick was really helpful and explained my options clearly and went over what was done and what needs to be done in the future. He listened to my concerns as well. and went over what was done and what needs to be done in the future. He listened to my concerns as well. More
by Doreen
Employees Worked With
Nick Pruitt
July 17, 2020
Fast service. Very helpful. Got in an out real fast.John Fast service. Very helpful. Got in an out real fast. John did a great job explaining everything need done on the vehicle. Huge facility a lot of room Fast service. Very helpful. Got in an out real fast. John did a great job explaining everything need done on the vehicle. Huge facility a lot of room. More
by Kelly1234
Employees Worked With
July 17, 2020
Victor is friendly and helpful. The dome light issue, though is not resolved. I have been brining my truck in for service for the better part of 15 years and with a couple of exceptions, the service has though is not resolved. I have been brining my truck in for service for the better part of 15 years and with a couple of exceptions, the service has been great. More
by DH
Employees Worked With
July 17, 2020
Very efficient service and check in need reminders about new location of the service center. Appreciate call and reminders via email and the text to me new location of the service center. Appreciate call and reminders via email and the text to me More
by s.seto
Employees Worked With
Nicholas Kersten
