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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews

1,325 Reviews of Elk Grove Toyota - Service Center

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November 16, 2020

Getting my first maintenance service complete was fast and easy from start to finish. Very grateful for the level of service I was given at the dealership. More

by huynhshanti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to review our dealership here online. I am thrilled to hear that you received a fast service. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 16, 2020

I always feel like I am the most important customer whenever I have to get my car serviced! The work is quick & my car's nice & clean when I get it back too....bonus! More

by Lin9672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rea is the best!
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Sincerely, Jeannette Blair Customer Relations Manager

November 14, 2020

I am please with Toyota dealership customers service excellent.will recommend to friends.Always using Toyota for service, Every time I need a lift I always get it free. I’m very pleased and thankful! More

by Marina.m.yumena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2020

Great service. Mike Lau the service advisor goes above and beyond to take care of your needs. They did a routine check on my 4Runner and found a bolt missing and took care of it. More

by Ycsaechao91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, On behalf us all of us at Elk Grove Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our friendly staff. We will be sharing your feedback amongst our team. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

November 09, 2020

Very professional and they get things done. Customer is #1 Very satisfied. This was a Toyota recall issue and was done in the time frame I was told. More

by ramey.john1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing this amazing review here online. You are right our customers are #1. Come see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

November 09, 2020

The advisor was honest and upfront about the assessment of my vehicle and did everything he could to lower a very large cost. Will visit again!! More

by Toyota2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you for the great review! We’re so happy you loved our Service department and can’t wait to have you back at Elk Grove Toyota. Sincerely, Jeannette Blair Customer Relations Manager

November 06, 2020

Very satisfied with the care and service provided by your team. Mike was my service contact, but did not see his name listed in choices More

by Kiki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 06, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. Your satisfaction is very important to us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 05, 2020

I am satisfied with the great customer service and communication. Will recommend a friend or family member to Toyota in the future who is looking to purchase a new car. Thank you. More

by Salamanca.rjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Vong
Nov 06, 2020 -

Elk Grove Toyota responded

Hello, Thanks for the five star review. Our team here at Elk Grove Toyota is thrilled you’re happy with your recent store visit. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 02, 2020

Tim was so nice and very informative ! Will definitely bring my vehicle back to Elk Grove Toyota and look forward to working with Tim again ! More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Elk Grove Toyota responded

Hello Erika, Seeing that you had a five Star experience is the best thing we could hope for! Your review means a lot to us. I have shared your kind words with Tim. Thank you for choosing Elk Grove Toyota. We look forward to serving you for many years to come! Sincerely, Jeannette Blair Customer Relations Manager

October 31, 2020

Professional,knowledgeable, pay attention to detail. Very enjoyable experience . Communicate on every step of the repair process. Matt is my contact and his great attitude definitely make a significant diffe More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt , Amanda, Natalie
Nov 02, 2020 -

Elk Grove Toyota responded

Thank you for this review and for your kind words! We appreciate your business and look forward to working with you again in the future!

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