1,325 Reviews of Elk Grove Toyota - Service Center
Great customer service. Clean waiting room. Service was completed in time and. Toyota also washed my car. Service adviser was very friendly and knowledgeable. Overall, pleasant visit. completed in time and. Toyota also washed my car. Service adviser was very friendly and knowledgeable. Overall, pleasant visit. More
After the vehicle services are completed, you need to have service writers (when they are not busy, there were several just chatting away) to assist in closing out ROs and let the customer be on their wa have service writers (when they are not busy, there were several just chatting away) to assist in closing out ROs and let the customer be on their way. I spent 30 minutes or more waiting to get in my car and drive off to home. Customer's like watch everything... More
Always amazing customer service. Nick always takes care of his customers and makes us feel safe, comfortable and happy. We have been customers w Elk Grove Toyota since 2009 and would NEVER purchase a car a of his customers and makes us feel safe, comfortable and happy. We have been customers w Elk Grove Toyota since 2009 and would NEVER purchase a car anywhere else! More
Nice professional staff and service is fast & thorough. Wait time is reasonable and staff will give detailed explanation for the service that’s being performed Wait time is reasonable and staff will give detailed explanation for the service that’s being performed More
I thought Mr Rios was a very nice person who's customer service was very good and was very professional. I would request him again. service was very good and was very professional. I would request him again. More
I didn’t like the way my service repair was handled by the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. More
Thank you for such prompt service. The options were all presented to me clearly, and I appreciate the friendliness of the staff.—that’s why I keep coming back. presented to me clearly, and I appreciate the friendliness of the staff.—that’s why I keep coming back. More
Elk Grove Toyota always have great service. I was able to call the dealership and make an appointment for same day oil change and was out of there in 45 mins. Anytime I’m in there less than an hour is always call the dealership and make an appointment for same day oil change and was out of there in 45 mins. Anytime I’m in there less than an hour is always great. I’ll be there in the next 5000 miles. More
Glad I linked up with Miguel. One of the most professional & down to earth worker I’ve worked with in the 28 years of my life. Understanding, professional and communicate regularly. EGT is lucky professional & down to earth worker I’ve worked with in the 28 years of my life. Understanding, professional and communicate regularly. EGT is lucky to have him! More
My husband brought my car in for a regular service. He was very impressed with the facility, the service rep, lounge & process. We’ll take my car back to EG Toyota. was very impressed with the facility, the service rep, lounge & process. We’ll take my car back to EG Toyota. More