Elk Grove Toyota - Service Center

Quick Lube Service & the Sales Office are both very welcoming facilities. The Elk Grove location greets their customers with respect, professionalism and excellent customer service from the time you a welcoming facilities. The Elk Grove location greets their customers with respect, professionalism and excellent customer service from the time you arrive and until the time you leave whether you’re there for service or sales. More

Customer service is great here. Updates are given timely during service appointments and communication is handled perfectly by the employees at Elk Grove Toyota. Great experience! during service appointments and communication is handled perfectly by the employees at Elk Grove Toyota. Great experience! More

They did not inflate my spare tire even though I asked twice for it. It’s a hassle to get to the underside of a Highlander to do it. I’ll have to crawl underneath now myself. However the service rep advis twice for it. It’s a hassle to get to the underside of a Highlander to do it. I’ll have to crawl underneath now myself. However the service rep advised that the technician said I didn’t have to replace the left front axel. And I appreciated that. Staff was friendly. More

Knowledgeable, courteous, thorough attention to detail. Timely and reliable follow-up with clear communication. Would recommend to others. Timely and reliable follow-up with clear communication. Would recommend to others. More

Great customer service! Our key fob wasn't working, and we had even changed the battery in it too. We anticipated that the key would need to be reprogrammed. Luckily, the technician decided to put in a fa we had even changed the battery in it too. We anticipated that the key would need to be reprogrammed. Luckily, the technician decided to put in a factory battery, and it worked. We were pleased our that the cost was minimal (for the battery)and not $200 or more for a new key. Toyota was honest and provided great service to us. More

Elk Grove Toyota always provides me with quality work and knowledgeable staff. In addition, the new facility provides comfort and free drinks while waiting for your vehicle service to be completed. I am alwa knowledgeable staff. In addition, the new facility provides comfort and free drinks while waiting for your vehicle service to be completed. I am always pleased with the work and why I won’t go anywhere else for my vehicle service needs! More

Dealer provided prompt service within time frame promised. Courteous and professional people with good communication. promised. Courteous and professional people with good communication. More

Hi the service was great even better was the transportation back home and back to dealership is a real plus for Toyota have a great holiday transportation back home and back to dealership is a real plus for Toyota have a great holiday More

We took our car in at 11:00am and there was a 20 minute wait. However, the car was checked and washed within a hour. We were very satisfied with our service. wait. However, the car was checked and washed within a hour. We were very satisfied with our service. More

Had my brakes serviced less than a month ago and now the pedal has a popping or clicking when depressed at low speeds. I took my 4runner to get checked out again and they said they didn't find anything. I d pedal has a popping or clicking when depressed at low speeds. I took my 4runner to get checked out again and they said they didn't find anything. I don't think they even checked as the rep said they were very busy. Yet I had an appointment. I'm now going to go to a different dealership where my concerns are taken seriously as the problem is getting worse... More