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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews

1,325 Reviews of Elk Grove Toyota - Service Center

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March 10, 2022

15 words? ? Well, I have always purchased at Toyota, my first car was from Roseville, till I moved closer to Elk Grove. I drove my first Toyota 16 years, then I More

by Piazzese123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanette Blair , Brian Chase
Mar 11, 2022 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words! I am so sorry to hear about your accident. Please let us know if there is anything we can do to assist you. We are always here for you. Sincerely, Jeannette Blair Customer Relations Manager

Mar 11, 2022 -

Piazzese123 responded

Yes, Jeanette that’s why I’ll always keep coming back. I do not like jumping around, to dealerships, dentists, or anything!! Why try and change? I know most of you there and I’m treated well. Especially for us older folks,, kindness matters. Thanks.

March 09, 2022

Service was very vey very excellent. Tim is outstanding. Wait time was less than an hour More

by Trquerido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for choosing Elk Grove Toyota for service!

March 03, 2022

Do not have good costumer service. Expensive. Bully you to getting their most expensive product.!! More

by curl.discard.0v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sulaiman Aziz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Elk Grove Toyota responded

Hello -- We'd like to hear more about your experience and address any concerns or outstanding issues. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

March 02, 2022

Service was great, a little bummed I didn’t get a car wash. They left off valve stem caps More

by cherylbrownell21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Addison
Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for this feedback. We apologize for any inconvenience. We look forward to working with you again.

February 26, 2022

Excellent customer service and super friendly! Made sure all my concerns were addressed promptly, and went above and beyond in his knowledge. Transparent about pricing and what parts I truly neede More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for this review! We are happy to hear that our service team took care of your concerns and were transparent about pricing & parts! We appreciate your business.

February 24, 2022

It was a great 👍🏽 service by the team. The rep understand the request and provide good feedback. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Elk Grove Toyota responded

We appreciate you taking the time to tell us about your experience. We are happy to hear your experience was 5-star worthy! We look forward to working with you again!

February 14, 2022

Toyota has the best service ever. And Milton the tech who helped me was great and had excellent customer service skills. I would definitely recommend taking your car for service at T More

by Dabboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

The service here were excellent! Staff are very nice and also very knowledgeable. Highly recommend this place. More

by Komang Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Very mixed up service. Expediency over customer satisfaction. Will use other dealer next time. D harmon. More

by Dlmmharmon
Recommend Dealer
No
Employees Worked With
Unknown
Feb 10, 2022 -

Elk Grove Toyota responded

Hello - Thank you for reaching out. We'd like to look into this matter further and get more details from you. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

February 03, 2022

Very good customer service, they take pride in their work and are very helpful and friendly. Very honest and would definitely recommend this dealership to all. More

by gregbenevides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
Feb 03, 2022 -

Elk Grove Toyota responded

Hello, It is an honor to hear all the wonderful things you have to say about our dealership and staff. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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