Elk Grove Toyota - Service Center

Excellent service. Wait time was very good. I appreciate their efficiency to get me in and out in a timely manner. Explanation of services was very informative and help Wait time was very good. I appreciate their efficiency to get me in and out in a timely manner. Explanation of services was very informative and helpful! Thank you! More

Great except I did not get the car wash I requested. Need to do better next time. Need to do better next time. More

Easy to book an appointment. Each rep was courteous and professional. They answered any of my questions regarding my service appointment. Car was ready when they said it would be Each rep was courteous and professional. They answered any of my questions regarding my service appointment. Car was ready when they said it would be. More

wait time for an oil change was too long (over 2 hours) when there weren’t many cars ahead of me. when there weren’t many cars ahead of me. More

Thank you Alvin Kumar for promptly getting us back on the road . As we were traveling through California on vacation our engine light came on . Fortunately we were close to Elk Grove Toyota. While not expe road . As we were traveling through California on vacation our engine light came on . Fortunately we were close to Elk Grove Toyota. While not expecting any special treatment ,Alvin went out of his why to do his best to for us and got us on the road in a very timely manner. We felt he was honest and very helpful. More

So satisfied! Bought my RAV4 here and keep up on maintenance via the service plan. I had an issue recently with a constant squeaky sound in the rear of the vehicle Bought my RAV4 here and keep up on maintenance via the service plan. I had an issue recently with a constant squeaky sound in the rear of the vehicle. The sound went on for three weeks before I couldn’t take it anymore. Kane went above & beyond to help identify the problem! We did a test drive so I could point out the noise, he showed the issue to the repair guy, and then I test-drove the car upon pickup. (Turns out the spare tire parts had become a bit loose.) I am so happy to be able to drive in peace again. Thank you, Kane! **standing ovation** More

I like this dealership because it is near my place. My advisor at the service department is awesome and client oriented as well as the other advisors if Ping Yang is off. The dealership itself is fast, My advisor at the service department is awesome and client oriented as well as the other advisors if Ping Yang is off. The dealership itself is fast, efficient, reliable, dependable when it comes to taking care my 2022 Toyota Venza Hybrid as well as to the other customers they help with as I noticed. More

Good check in tools, ok pricing. Was disappointed at first that there was a miscommunication on the included services for basic maintenance but A Xiong took care of it and went above Was disappointed at first that there was a miscommunication on the included services for basic maintenance but A Xiong took care of it and went above and beyond. More

Patti was very professional. And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends And went in detail with service required . Her customer service was excellent. I would recommend her to family and friends More

They repair our car. Helped us to diagnosed the problem. And our service adviser is approachable and kind. Helped us to diagnosed the problem. And our service adviser is approachable and kind. More