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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews

1,325 Reviews of Elk Grove Toyota - Service Center

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November 27, 2022

Super nice and friendly service at this dealership. Very knowledgeable about cars. Very satisfied customer More

by Emily Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Elk Grove Toyota responded

We are happy to hear this! We look forward to working with you again in the future!

November 10, 2022

Elk Grove toyota has excellent service. I had noise problem that sounded serious in the front drivers side wheel area and they checked it out the next morning.I highly recommend them! More

by Alan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Elk Grove Toyota responded

Thank you for your kind words & willingness to recommend us to others, based on your experience! We look forward to working with you again!

November 10, 2022

Great service. Friendly employees. Clean facility. Put in my wiper blades I had bought somewhere else for no charge More

by Craig2843279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Addison
Nov 25, 2022 -

Elk Grove Toyota responded

Thank you for this feedback! We appreciate you taking the time to tell us about your experience! We look forward to being your dealership of choice for years to come!

November 10, 2022

Service took very long 1. 5 hrs. Did not return my wheel lock key. Next service sticker illegible needed a new one. Passenger side mirror was turned in so I needed to stop and More

by Jlea16
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Elk Grove Toyota responded

Hello - Thank you for taking the time to provide us with this feedback. We are discouraged to hear that you had a less than fantastic experience with us. We hope to have the opportunity to provide you with a 5-star experience at your next visit.

November 03, 2022

I normally take my vehicle to Elk Grove Toyota because the service is great however this time it was not at all a good experience. I show up on time for my appt but sit in my car while others that show u More

by Christb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unsure no name given
Nov 25, 2022 -

Elk Grove Toyota responded

Hello - We appreciate this feedback about your experience. If there are any outstanding matters that we can address with you personally, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000. Thank you.

November 01, 2022

Kane provides excellent customer service. Thank you for assisting us providing details information and help us save money. More

by Anhghetem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for taking the time to leave us a review! We look forward to working with you again!

October 27, 2022

Fast, efficient and effective service from knowledgeable and personable staff. Can’t believe you have a word minimum! Really???? More

by minoropus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Elk Grove Toyota responded

Thank you for your kind words & feedback! We appreciate your business!

October 22, 2022

Fast & efficient . I love coming here. They make me feel like a Queen & I leave with the confidence that my car is in til top shape! When driving home, I always notice More

by Lani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We are happy to hear you continue to receive 5-star customer service! We look forward to working with you again!

October 08, 2022

Service was done as scheduled. Customer service was very professional. Job well done. Service l received at the parts shop was very professional too. More

by Niki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Elk Grove Toyota responded

We appreciate this feedback. We are grateful for your business & look forward to working with you again!

October 06, 2022

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tau in the lot was first to greet me and he was more than helpful to satisfy my needs, Kevin Nguyen, Alexis Gip
Oct 26, 2022 -

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

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