1,325 Reviews of Elk Grove Toyota - Service Center
Super nice and friendly service at this dealership. Very knowledgeable about cars. Very satisfied customer Very knowledgeable about cars. Very satisfied customer More
Elk Grove toyota has excellent service. I had noise problem that sounded serious in the front drivers side wheel area and they checked it out the next morning.I highly recommend them! I had noise problem that sounded serious in the front drivers side wheel area and they checked it out the next morning.I highly recommend them! More
Service took very long 1. 5 hrs. Did not return my wheel lock key. Next service sticker illegible needed a new one. Passenger side mirror was turned in so I needed to stop and 5 hrs. Did not return my wheel lock key. Next service sticker illegible needed a new one. Passenger side mirror was turned in so I needed to stop and push it out. Radio was turned off. Climate control was turned off. Not a real good visit. More
I normally take my vehicle to Elk Grove Toyota because the service is great however this time it was not at all a good experience. I show up on time for my appt but sit in my car while others that show u the service is great however this time it was not at all a good experience. I show up on time for my appt but sit in my car while others that show up after me are helped. #2 I was told 1 1/2 hour wait ended up being 4 hours with extended periods of time to tell me something simple needed to be done, keeping in mind I was only getting an oil change. 3. When I see my car sitting in the lot I ask when will I be able to check out and leave the person helping was very short and basically turned their back on me as if I shouldn’t be entitled to a explanation. I am disappointed to say the least with the customer service and how my service was handled, unfortunately I may not be recommending this place anymore. More
Fast & efficient . I love coming here. They make me feel like a Queen & I leave with the confidence that my car is in til top shape! When driving home, I always notice I love coming here. They make me feel like a Queen & I leave with the confidence that my car is in til top shape! When driving home, I always notice a big improvement in my vehicle’s performance. More
Service was done as scheduled. Customer service was very professional. Job well done. Service l received at the parts shop was very professional too. Customer service was very professional. Job well done. Service l received at the parts shop was very professional too. More
Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More