1,325 Reviews of Elk Grove Toyota - Service Center
Everything went smooth and I got my car back earlier than expected! Everyone I dealt with was friendly, professional and accommodating. expected! Everyone I dealt with was friendly, professional and accommodating. More
The service was professional and outstanding. The representative was informed about my vehicle and he collaborated well with the team members to deliver requested services. The representative was informed about my vehicle and he collaborated well with the team members to deliver requested services. More
The best service in CA bar none. Anthony,Nick,Sulaiman,and everyone there are very honest,dependable,and eager to insure that your vehicle is back on the road in a save and timely ma Anthony,Nick,Sulaiman,and everyone there are very honest,dependable,and eager to insure that your vehicle is back on the road in a save and timely manner. I would not go anywhere else. That's for sure More
Mike was very pleasant and professional and called me back in the time he said he would. Everything works great and I appreciate your service. back in the time he said he would. Everything works great and I appreciate your service. More
I was so impressed with the level of service at the Elk Grove Toyota service center. Really nice facility for us waiting while our cars were getting serviced. Snack, bar, tv’s, kids playroom and lots of se Grove Toyota service center. Really nice facility for us waiting while our cars were getting serviced. Snack, bar, tv’s, kids playroom and lots of seating areas. Huge place. Also the service guys were on top of it. Very efficient and timely service ! More
This is just oil change, no extra work. After oil change is completed with in 35 min, they park my car at front, and then I have to wait about 1hr and 20 min just to do the paperwork (tw After oil change is completed with in 35 min, they park my car at front, and then I have to wait about 1hr and 20 min just to do the paperwork (two page) for final payment. More
Express service rep should at least give name when checking in. And when car is ready should be more timely. I saw my car done and sat for 25 mins waiting to be called. Never was, I had to go to orig checking in. And when car is ready should be more timely. I saw my car done and sat for 25 mins waiting to be called. Never was, I had to go to original check in guy to have him find paperwork and check me out. This is second time it’s happened. if it happens again I’ll go somewhere else. More
I even couldn’t imagine they are robbing the customers, please don’t buy the part from this dealer before going to this dealer for buying parts go to Toyota online and check the part you need ,you will fin please don’t buy the part from this dealer before going to this dealer for buying parts go to Toyota online and check the part you need ,you will find it very cheap,they sold some parts on me almost in double price I returned the parts I even did not open them they said if you want refund we will charge you 20%for restocking and I showed the Toyota online price the price were almost in half they told me it is business. More
Awesome service department. My tire pressure light came on after leaving the dealership for my fifty-thousand-mile service. I returned after a week and advised the service adv My tire pressure light came on after leaving the dealership for my fifty-thousand-mile service. I returned after a week and advised the service advisor Gustavo of my issue. After doing the diagnostic check it was determined the sensor had gone out. My advisor Gustavo informed me it detected one was bad, however, the best practice would be to replace all. I agreed with this direction. Only one sensor was in inventory the additional sensors had to be ordered. I decided to replace the one and wait until the others sensors are available. Wouldn't you know it, the light came back on!! Because my advisor Gustavo made me aware of this possibility it wasn't alarming. More