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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews
Call Service Center (916) 405-8000

1,325 Reviews of Elk Grove Toyota - Service Center

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January 17, 2023

Got me in and out quickly. Everyone was very helpful. I had no problems. Thanks More

by Sandrasuitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your business!

January 17, 2023

Promised 3 hr waiting g period for service. My car was ready less than 2 hrs! Great service. More

by Msloudizon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

We're happy to hear this! It is our goal to get your vehicle back to you as quickly as possible.

January 13, 2023

Everytime I go to get my car service the staff are so kind and awesome More

by Vr2uswoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

We appreciate hearing this! Thank you for your continued business!

January 11, 2023

Dave Moore is someone I wish I never come in contact with. Said they would help but when I got there told me to go somewhere else. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Reynoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
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Mar 07, 2023 -

Elk Grove Toyota responded

Hello - Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

January 08, 2023

Professional, courteous, trustworthy service; excellent communication with customer, prompt and helpful service; even sent a Lyft car to get me to the dealership. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience. We are happy to hear it was 5-star worthy!

January 06, 2023

I like bringing my car here because I believe I get good quality service; they take good care of my car! More

by Godmoore66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

We appreciate your kind words and continued business! Thank you!

January 06, 2023

Maintenance appointment is easy to make, and quick and friendly customer service. Good attitude and seems knowledgeable. More

by Wshironaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
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Mar 07, 2023 -

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your kind words.

January 05, 2023

They were able to get me out with in the hour and the facility is very nice. More

by Mh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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January 05, 2023

We always receive excellent customer service at Elk Grove Toyota. We highly recommend them. They are friendly, courteous, knowledgeable and professional. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rea, Anthony Aldrete, Mark Kleefeld
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December 30, 2022

The service I received was efficient, courteous, and timely. Elk Grove Toyota has always been a pleasure to work with. More

by familyholidays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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