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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,350 Reviews
Call Service Center (916) 405-8000

1,350 Reviews of Elk Grove Toyota - Service Center

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May 23, 2023

Very professional and they always get things done on time. Have not had a problem with this location so far. More

by Dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023

The staff are friendly and nice. Service are excellent and fast. I’ll be goin back for my next appointment. More

by Fabs02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 16, 2023

Service advisors are topnotch. The whole experience was unlike any dealership service department I've dealt with. More

by bippy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. It is an honor to hear your experience was like no other dealership. We are lucky to have amazing customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 13, 2023

Excellent customer service from my advisor Paul Anthony Aldrete. Kept me well informed of the progress of my vehicle. More

by aswy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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May 09, 2023

Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Herrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
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May 09, 2023 -

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 06, 2023

Prompted to schedule appointment. Staff was courteous and work was timely. Waiting room was clean. More

by Arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
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May 04, 2023

I took my Rav 4 in because the driver seat seemed to be "loose?". The seat would shift forward and back slightly when braking or accelerating. Elk Grove Toyota said they could not find an issue. I have b More

by lojo780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name
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April 29, 2023

Great customer service and prompt service. They were friendly and communicated clearly. I will be returning here from now on. More

by BUDDHALOVER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
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May 02, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your kind review. I am happy to hear our staff was friendly and communicated clearly. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 28, 2023

Worked with Primal this time. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. More

by edlin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. I am happy to hear your service with Primal was quicker. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 26, 2023

Everyone was very helpful in getting the problem with my vehicle diagnosed and repaired. They explained how to prevent future similar problems and helped me set up a maintenance schedule. Very patient and f More

by Steve Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Report | Print
Apr 28, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review. I am glad to hear our staff was able to assist you with your vehicle. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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