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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews
Call Service Center (916) 405-8000

1,325 Reviews of Elk Grove Toyota - Service Center

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March 11, 2023

Excellent service: services were completed in a timely manner. Very satisfied with the waiting area. More

by Charles Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Elk Grove Toyota responded

Hello Charles, Thank you for taking time out of your day to review Elk Grove Toyota. I am glad to hear you received an excellent service. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 09, 2023

Andres Flores is great. Welcoming and friendly. Doesn’t make you feel dumb or is pushy on services. I prefer coming to Elk Grove Toyota than Folsom Toyota. Their customer se More

by yllz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2023

Great customer service… if only they could tell me what other stuff need to be fixed or written it down More

by phtdrgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

Hello - Thank you for taking the time to provide this feedback. Please contact our Service Department at (916) 908-3735 for additional details concerning your vehicle. We'd be happy to provide you with specifics.

February 25, 2023

Elk Grove Toyota did a great job servicing my car and finished early. Thank you More

by jean_williams4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2023 -

jean_williams4 responded

Approved

February 16, 2023

Thank you Nick for ensuring my car got done early so I could have it for Valentine’s Day. More

by Ltucker001
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
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Feb 17, 2023 -

Elk Grove Toyota responded

Hello, I am happy to hear Nick was able to get your vehicle in and out in time for Valentine's Day. We truly appreciate your time and your business. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

February 16, 2023

Good customer service and clean facility. Mr.Singh was good exposing and offering package to save me some money. Finished the maintenance quick than I expected. More

by Junjamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Elk Grove Toyota responded

Hello, I am happy to hear about your time with Ronald. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 14, 2023

They take care services. They have an excellent service I give them hundred percent I will recommend to everybody go to Toyota services. More

by Neelam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Elk Grove Toyota responded

Thank you for recommending us to others, based on your experience! We appreciate your feedback!

January 28, 2023

Excellent service, friendly staff, on-time completion, and clean waiting area makes this my preferred dealership. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. I am happy to hear our staff was friendly during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 26, 2023

They did a great job on my vehicle and the staff were very professional and courteous. More

by Loredz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Vong
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Elk Grove Toyota responded

Thank you for your kind words. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 25, 2023

Servicing Dept was great! He was very knowledgeable, provided great feedback, ans suggestions. This helped me understand what’s happening with my car and to allow me to weigh More

by Hellokittiesx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review on John. I am glad he was able to explain the concerns with your vehicle. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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