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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,325 Reviews
Call Service Center (916) 405-8000

1,325 Reviews of Elk Grove Toyota - Service Center

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April 13, 2023

Fast service today, had added 20 dollars for tires rotated, it was free before , an expense More

by Eric4008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian alop
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April 13, 2023

More reliable with regards of service and dealership and service manager are courteous Mr Gustavo is my service advisor he is reliable with regards in dealing customer service More

by Ramp70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2023

Excellent service representative. Keeps me updated on what’s going on in every step of the way. More

by Vilee
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
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Apr 07, 2023 -

Elk Grove Toyota responded

Hello Vilee, I am thrilled to hear you were updated every step of the way. We truly value your time and your business. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 01, 2023

Polite and honest. Now, that you asked, any more words entered are useless or pure nonsense. More

by Thor.Yota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name.
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Apr 07, 2023 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review Elk Grove Toyota. I am glad to hear our staff was polite and honest during your visit. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 31, 2023

Trust! No markup on car during pandemic unlike other dealerships . Great people, service, and quality! More

by kuemura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete
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Apr 07, 2023 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day. I am happy to hear you were satisfied with our pricing during this vehicle shortage. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 25, 2023

Fast and efficient service. The representative who helped me was really friendly and informative. He explained everything to me. More

by ctrinh89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Elk Grove Toyota responded

Hello, I am glad to hear your Advisor was friendly and informative during your visit. Your satisfaction is our number one goal. Come back and see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 23, 2023

Great place. Alvin is always very helpful and knowledgeable. Always takes care of any issues. More

by Snand007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review and your feedback. I am glad to hear you have been enjoying your services with Alvin. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 23, 2023

I’ve taken my car for service here since I bought it and have been satisfied. Their work is always on time and they have very informative personnel. More

by Armando
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Elk Grove Toyota responded

Hi Armando, I am thrilled to hear about your visit to our dealership. We count ourselves lucky to have customers like you. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 18, 2023

Great service with good communication about tech suggestions. Always feel that my car is in good hands. More

by Lisandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Ascension,
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Mar 27, 2023 -

Elk Grove Toyota responded

Hello Lisandro, Thank you for taking the time to review our dealership. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2023

The service advisor is knowledgeable & has a pleasing personality, oil change & rotation was done a little longer than I expected but must have a busy day, overall I’m happy More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trae
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Mar 13, 2023 -

Elk Grove Toyota responded

Hi Paul, I am happy to hear you enjoyed your time at our service center. Come back and see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

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