Elk Grove Toyota - Service Center

When i got to toyota service Aldo came and was very helpful in explaining what needs to be done with my car and very friendly. also very quick service. I would definitely recommend him to my friends. H helpful in explaining what needs to be done with my car and very friendly. also very quick service. I would definitely recommend him to my friends. He had always helped me in the past and he is very prompt and good with customers. More

Anthony checked me in today when I brought my 4Runner in for a 30,000-mile check. He was professional - and really listened when I was trying to explain a problem I was having with my car. He works in the for a 30,000-mile check. He was professional - and really listened when I was trying to explain a problem I was having with my car. He works in the Express Lube Department - he had checked me in last week for an oil change - and had noticed that my car was due for a major service. He helped arrange a rental car - and got me set up with a service technician, Tim Hunley, who was also very good to work with. They found the cause of the problem with my car and it is working great now. I will look to work with Anthony again in the future. More

I took my Camry in for regularly-scheduled maintenance and was greeted in a very nice, professional manner. My car was finished at the time it was promised and the attendants made sure I was satisfied be and was greeted in a very nice, professional manner. My car was finished at the time it was promised and the attendants made sure I was satisfied before I left. As always, they provided Great Customer service and I woudl highly recommend them. More

Before I moved back to California I had a great Toyota Dealership in Charlotte NC (Town & Country Toyota). I met Martin before I moved to NC several years ago so when a mutual friend mentioned where he w Dealership in Charlotte NC (Town & Country Toyota). I met Martin before I moved to NC several years ago so when a mutual friend mentioned where he worked now I called him, hoping that Elk Grove Toyota would be comparable, even though I didn't buy my 4-Runner from them. I have now had the car serviced there 3 times, twice for Express Service and once for a major service, and have been very pleasantly surprised by the willingness of everyone I came in contact with to make sure I had the best possible experience. The best part was that the cost and the time were always less than the estimate! More

I really like this dealership!!! I actually went in for my usual 3,500 mile oil change for my Prius. As I was sitting in the waiting area, I remembered that I had an issue with my CD player and should ma my usual 3,500 mile oil change for my Prius. As I was sitting in the waiting area, I remembered that I had an issue with my CD player and should make an appointment for service. I went up to the service window and I was explaining what I needed....at that time, Mr. Brown asked if I had by chance had the CD PLAYER on "Repeat". He walked out to my car, looked at the system and pushed the "repeat" button and the problem was solved! My daughter (12 years old) generally is the DJ for the car and it was clear that a button had been hit by mistake( or not). This solved the issue and I can now listen to multiple CD's. I will always take my car to this dealership and I will definitely make my next purchase from Elk Grove Toyota. More

I have been bringing my 2006 Prius in to Elk Grove Toyota for almost 5 years now and they have always been terrific. What I want to especially note is the EXCELLENT customer service we received March 26th 2 for almost 5 years now and they have always been terrific. What I want to especially note is the EXCELLENT customer service we received March 26th 2011 from one of the service support staff, Ma. For reasons relating to communicating with Toyota Motors about the Prius headlights, we needed a list of all the times we had had specific work done on our car. Ma went the extra mile and provided us with not only a list of date and general service we had had done, but also printed out the specific info we needed to share with Toyota Motors. This simplified our problem immensely. I now live quite a distance from Elk Grove Toyota, but it is still the only place I will go for service to my Prius. I have tried other Toyota dealers closer to my home in Natomas, but none provide the same enthusiasm and professionalism I have experienced every time I have brought my Prius in to Elk Grove Toyota. Now if only they also fixed Subarus! More

Martin is by far one of the best customer service representatives I have had the pleasure to work with in all of the years that I have purchased vehicles. Martin is professional, very competent, und representatives I have had the pleasure to work with in all of the years that I have purchased vehicles. Martin is professional, very competent, understanding, and exceedingly helpful. I had several questions about the navigation system on my new vehicle and Martin patiently listened and answered all my questions and even anticipated other questions I might not have formulated myself. My friend, June Tanner, has spoken so highly of Martin and the service at Elk Grove Toyota, now I know exactly what she was talking about. Martin is amazing. More

Customer service was great. The employees I encountered were friendly and helpful. The car was ready and clean when I came to pick it up. I would encourage my friends to be sure to check out Elk Grove T were friendly and helpful. The car was ready and clean when I came to pick it up. I would encourage my friends to be sure to check out Elk Grove Toyoto before they make a final decision on the purchase of a car. More

The customer service provided by Mr. Daniels was excellant. I was very satisfied with the outcome of the service. The price was a bit pricey but it usually is with dealership service. I will contin excellant. I was very satisfied with the outcome of the service. The price was a bit pricey but it usually is with dealership service. I will continue to have my automobile serviced at Elk Grove Toyota because they have always provided me with quality service and professional customer service. More

I have been bringing my sequioa here for 2 years and i have to say i will never work with anyone else, Jason is honest and dependable. My family recently planned a trip to Disneyland and 3 days before we have to say i will never work with anyone else, Jason is honest and dependable. My family recently planned a trip to Disneyland and 3 days before we were scheduled to leave one of our seatbelts broke and the part had to be ordered.Jason had the part shipped out and he even came in on his day off to make sure the part came in and i got my car repaired so my family could enjoy Disneyland. The customer service at Elk Grove Toyota is exceptional and i would recommend them. More