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1,325 Reviews of Elk Grove Toyota - Service Center
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May 04, 2023
I took my Rav 4 in because the driver seat seemed to be "loose?". The seat would shift forward and back slightly when braking or accelerating. Elk Grove Toyota said they could not find an issue. I have b "loose?". The seat would shift forward and back slightly when braking or accelerating. Elk Grove Toyota said they could not find an issue. I have been driving with this movement in the driver seat ever since. Now the seat is stuck. I can not move the seat forward or back. Toyota charged me for the first visit when they did nothing, and now it will be another $185 just to inspect. If they do find that my seat is stuck, the $185 inspection fee will not cover or be applied to any work they might perform on my vehicle. I'm venting my frustration here. I don't know what else to do. When going in for general maintenance on my vehicle, the service center has been efficient and friendly. I have been very satisfied with this area of service in Elk Grove. I'm obviously not happy in the area of Repairs. More
by lojo780
Employees Worked With
I don't know the name
April 28, 2023
Worked with Primal this time. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. More
by edlin11
Employees Worked With
April 26, 2023
Everyone was very helpful in getting the problem with my vehicle diagnosed and repaired. They explained how to prevent future similar problems and helped me set up a maintenance schedule. Very patient and f vehicle diagnosed and repaired. They explained how to prevent future similar problems and helped me set up a maintenance schedule. Very patient and friendly. Thank You !!!!! More
by Steve Roberts
Employees Worked With
Trey
April 26, 2023
Great customer service. John was helpful and communicated with me on status. Completed in a timely manner. John was helpful and communicated with me on status. Completed in a timely manner. More
by livelife1096
Employees Worked With
April 25, 2023
Fantastic Professional Service Center but every time I bring my Corolla in for service there ends up being an Icon Displayed on my Dashboard afterwards saying something else needs to be checked i.e. Tire bring my Corolla in for service there ends up being an Icon Displayed on my Dashboard afterwards saying something else needs to be checked i.e. Tire Pressure - when that was supposed to be Taken Care of with the Oil Change. More
by Raylisa22
Employees Worked With
N/A
April 22, 2023
Elkgrove Toyota provides great service and have nice staff. They always do good job. Thank you very much. staff. They always do good job. Thank you very much. More
by altan
Employees Worked With
April 16, 2023
Amazing customer services! The service man was very kind and courteous. Fast service. Highly recommend! The service man was very kind and courteous. Fast service. Highly recommend! More
by Eve
Employees Worked With
