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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,382 Reviews
Call Service Center (916) 405-8000

1,382 Reviews of Elk Grove Toyota - Service Center

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November 24, 2023

I had a great service provider who went far beyond what his job duties were. He provided great service and did everything I came in for at a very speedy turnaround time. I recommend Elk Grove Toyota's se More

by pjfrch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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November 23, 2023

My service appointment was efficient-the wait was not too long. The staff was polite. More

by Dawnbridget1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela (Mickey) Alvares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2023

Tim was very professional. Great experience. Amazing customer service. Fast and convenient. 10 out of 10. More

by dannadia7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2023

Advisor Mark K was exceptional. Scheduling the appointment via phone was a complete nightmare. Will continue to use Elk Grove. More

by Janasebahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
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Nov 13, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your feedback. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

November 10, 2023

Great Toyota service facility. Great customer waiting area, With an appointment, you’ll spend a reasonable time waiting for common service. More

by Dynamodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 02, 2023

Uses genuine Toyota parts. Totally professional. Always clean waiting areas with free coffee. Can book appointments online. More

by photomom.df
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
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October 31, 2023

Always professional, great service, very nice waiting room. My car was washed for free and it came out good. More

by Dyanez17
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2023

Good customer service. The wait was not to long. I was helped right away when I brought my car in. More

by Salamanca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
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October 25, 2023

Great service and good customer service only issue waiting period was long ..took almost 7 hours More

by Suman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your feedback. I have addressed your concerns about the wait time with our Service Director and staff. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

October 25, 2023

Great hospitality and customer service was exllent . Transportation service was provided on time was excellent More

by Suman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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