1,356 Reviews of Elk Grove Toyota - Service Center
Service for my Toyota since 2006 I bought my 2007 Toyota Rav4 from Elk Grove Toyota in late 2006 and have always taken my car to the Elk Grove Toyota dealership for service. They hav I bought my 2007 Toyota Rav4 from Elk Grove Toyota in late 2006 and have always taken my car to the Elk Grove Toyota dealership for service. They have wonderful customer service and the quality of their work is excellent as I have not had to return the car for any reason when it is brought in for service. I have had no repair problems with my car and have only had maintenance services in all of the years I've owned the car. I highly recommend the Elk Grove dealership. If you are faithful about maintenance services you will have many good years of service from your car and I think the prices are fair at this dealership. More
Charles Linck is trustworthy! Charles Linck is always very helpful and very honest with me in what my car needs. He makes my experience at the dealer stress free and hassle fr Charles Linck is always very helpful and very honest with me in what my car needs. He makes my experience at the dealer stress free and hassle free. I am a return customer to the dealer because of the quality of service he offers. I feel like I can completely trust him in the advice he gives me about my cars. More
Quick and painless I got my car in at my appointment time, no waiting. Tune up was done in just over an hour. Car was washed, customer service rep went over the findings I got my car in at my appointment time, no waiting. Tune up was done in just over an hour. Car was washed, customer service rep went over the findings, and I was on my way. Fantastic! More
Extremely quick in and out! I came into Elk Grove Toyota with an appointment for a service check and oil change. I was disappointed because I didn't have enough time to finish my I came into Elk Grove Toyota with an appointment for a service check and oil change. I was disappointed because I didn't have enough time to finish my coffee and get through a couple rounds of my favorite iPad game when they called me over to tell me I was done. They had even washed the car! Less than 30 minutes from drop off to driving away, now that is great service. More
Continuous Outstanding Service Elk Grove Toyota continues to meet or excel my expectations whenever I bring my trucks in for service. Scott Krueger, my Service Rep, proved to be "sp Elk Grove Toyota continues to meet or excel my expectations whenever I bring my trucks in for service. Scott Krueger, my Service Rep, proved to be "spot on" with the 'ready time' and the price. It is because of this continued dedication to customer satisfaction that l and family members own multiple Toyotas and have EG Toyota handle all service needs. Lobodad More
"Service that I can trust!" I've been going to Elk Grove Toyota for the last 6+yrs and built a relationship of trust with their services. Everyone is always very professional and I've been going to Elk Grove Toyota for the last 6+yrs and built a relationship of trust with their services. Everyone is always very professional and welcoming. Charles, one of the service advisers, did an excellent job in explaining the services that was scheduled for my car that day. The rental service department was very courteous as well. My experiences with Elk Grove Toyota has been very positive that's why I'm a returning customer. More
Excellent Service Advisor Both Anthony and Charles are always so professional, helpful and patient to explain all the steps that I need to take care for my car. Both Anthony and Charles are always so professional, helpful and patient to explain all the steps that I need to take care for my car. More
Best Service adviser had my car in for service with Victor. His smile and greeting make you feel at home. Explained every step of the problem and what was done to get i had my car in for service with Victor. His smile and greeting make you feel at home. Explained every step of the problem and what was done to get it fixed and also any recommendation for the future work More
Overall service I purchased my first Toyota from Florin Road Toyota in 1996. I always had my vehicle serviced by Florin Rd Toyota. I had 200,000 miles on that vehicl I purchased my first Toyota from Florin Road Toyota in 1996. I always had my vehicle serviced by Florin Rd Toyota. I had 200,000 miles on that vehicle and sold it to a co-worker. I replaced that 1996 Toyota with a 2015 Toyota, purchased at Elk Grove Toyota, I have always received great service which is why I continue to bring my car to this dealership. I recommend this dealership to my family and friends. More
Thank You Mark! I have had my cars services her for the past 6 years and services has always been good, not great, but good. Recently I had the catalytic converters s I have had my cars services her for the past 6 years and services has always been good, not great, but good. Recently I had the catalytic converters stolen from my SUV. Insurance company towed the car to the dealer and Mark was amazingly helpful and worked with my insurance to get everything done in 24 hours. The service was excellent, the finished work was excellent and the turn around time was fantastic. Mark really went above and beyond to make sure I was taken care of and had a great experience during this unfortunate and stressful time. I really appreciate his efforts and had work to satisfy (me) the customer. Thank you Mark! More