1,343 Reviews of Elk Grove Toyota - Service Center
Extremely quick in and out! I came into Elk Grove Toyota with an appointment for a service check and oil change. I was disappointed because I didn't have enough time to finish my I came into Elk Grove Toyota with an appointment for a service check and oil change. I was disappointed because I didn't have enough time to finish my coffee and get through a couple rounds of my favorite iPad game when they called me over to tell me I was done. They had even washed the car! Less than 30 minutes from drop off to driving away, now that is great service. More
Continuous Outstanding Service Elk Grove Toyota continues to meet or excel my expectations whenever I bring my trucks in for service. Scott Krueger, my Service Rep, proved to be "sp Elk Grove Toyota continues to meet or excel my expectations whenever I bring my trucks in for service. Scott Krueger, my Service Rep, proved to be "spot on" with the 'ready time' and the price. It is because of this continued dedication to customer satisfaction that l and family members own multiple Toyotas and have EG Toyota handle all service needs. Lobodad More
"Service that I can trust!" I've been going to Elk Grove Toyota for the last 6+yrs and built a relationship of trust with their services. Everyone is always very professional and I've been going to Elk Grove Toyota for the last 6+yrs and built a relationship of trust with their services. Everyone is always very professional and welcoming. Charles, one of the service advisers, did an excellent job in explaining the services that was scheduled for my car that day. The rental service department was very courteous as well. My experiences with Elk Grove Toyota has been very positive that's why I'm a returning customer. More
Excellent Service Advisor Both Anthony and Charles are always so professional, helpful and patient to explain all the steps that I need to take care for my car. Both Anthony and Charles are always so professional, helpful and patient to explain all the steps that I need to take care for my car. More
Best Service adviser had my car in for service with Victor. His smile and greeting make you feel at home. Explained every step of the problem and what was done to get i had my car in for service with Victor. His smile and greeting make you feel at home. Explained every step of the problem and what was done to get it fixed and also any recommendation for the future work More
Overall service I purchased my first Toyota from Florin Road Toyota in 1996. I always had my vehicle serviced by Florin Rd Toyota. I had 200,000 miles on that vehicl I purchased my first Toyota from Florin Road Toyota in 1996. I always had my vehicle serviced by Florin Rd Toyota. I had 200,000 miles on that vehicle and sold it to a co-worker. I replaced that 1996 Toyota with a 2015 Toyota, purchased at Elk Grove Toyota, I have always received great service which is why I continue to bring my car to this dealership. I recommend this dealership to my family and friends. More
Thank You Mark! I have had my cars services her for the past 6 years and services has always been good, not great, but good. Recently I had the catalytic converters s I have had my cars services her for the past 6 years and services has always been good, not great, but good. Recently I had the catalytic converters stolen from my SUV. Insurance company towed the car to the dealer and Mark was amazingly helpful and worked with my insurance to get everything done in 24 hours. The service was excellent, the finished work was excellent and the turn around time was fantastic. Mark really went above and beyond to make sure I was taken care of and had a great experience during this unfortunate and stressful time. I really appreciate his efforts and had work to satisfy (me) the customer. Thank you Mark! More
A Trustworthy Dealerdhip I have purches more than one car in my life and usually after you purchase the dealership fails to provide the same level of service as they did with I have purches more than one car in my life and usually after you purchase the dealership fails to provide the same level of service as they did with the sale. But this is not the case with Elk Grove Toyota, I love their service department because they always treat you like a part of the family. I can trust their recommendations are actual problems and not just an effort to make money. I have saved so much money by taking my Lexus to them versus brining to a Lexus dealership and I know I recurve the same level of experience. I have two Toyota vehicles along with the Lexus and this is the only place I bring my cars, I highly recommend their work and integrity. More
Thank You ! I have bought both of my cars at Elk grove dealership. And, everything time I need to service my cars, I always go there. And, off course, your custom I have bought both of my cars at Elk grove dealership. And, everything time I need to service my cars, I always go there. And, off course, your customer service is excellent. Recently, got service and Victor is awesome. Thank you. More
Easy to work with I have purchased two vehicles here and found the process easy. Both purchases were made through the Internet sales department, which I highly recomme I have purchased two vehicles here and found the process easy. Both purchases were made through the Internet sales department, which I highly recommend doing. The service department has always treated me fairly. Look for service and parts discount coupons, which they give out frequently. More