Elk Grove Toyota - Service Center

Nice visit From the drive up to service line the two young guys were very professional and friendly. I was waited on quickly. My service order was taken, questio From the drive up to service line the two young guys were very professional and friendly. I was waited on quickly. My service order was taken, questions answered, the waiting room was clean and comfortable. My car was done right on time. The cashier was friendly. The whole experience was stress free. It was the start of a nice Saturday morning! More

Happy Toyota owner I moved to Elk Grove CA in 2010 I have bought two Corolla Sports 2014 and upgrad features in the 2014 brought be back. Now I have my retirement car. I moved to Elk Grove CA in 2010 I have bought two Corolla Sports 2014 and upgrad features in the 2014 brought be back. Now I have my retirement car. Great car salesmen no pressuring , wonderful service department too, they get you in and out fast. The parts department is very helpful and the best I have dealt with, they know there stuff. More

Great Service I have received excellent and prompt service in the last several years. Service advisors were courteous and helpful to my service needs. Thank you E I have received excellent and prompt service in the last several years. Service advisors were courteous and helpful to my service needs. Thank you Elk Grove Toyota for having a professional service department. More

Service on 2005 Toyota Camry I have been coming to this Dealership since purchasing my car, it has been 10 years, of service. I have been very satisfied with the service repair, I have been coming to this Dealership since purchasing my car, it has been 10 years, of service. I have been very satisfied with the service repair, and the service personal. More

love the spa like feel I purchased my yaris from Elk Grove Toyota, that was a great experience, no hassle or hustle. Now I trust this dealer to take care of my car. The I purchased my yaris from Elk Grove Toyota, that was a great experience, no hassle or hustle. Now I trust this dealer to take care of my car. The cost maybe slightly more but I always have been satisfied. I drive from West Sacramento to Elk Grove anytime I need my car serviced. I have not needed much else. More

Customer service Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to c Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to call and check status, which I don't like to do. More

Gppd service. We were having bumper problems and drove to the dealership and "got in line" to wait for service. Our service advisor was excellent. We were able to We were having bumper problems and drove to the dealership and "got in line" to wait for service. Our service advisor was excellent. We were able to get the car fixed while we waited. He explained our specific repair needs, gave us cost options and provided the most econimical service he could. He was kind and considerate. Our wait was minimal and we were very relieved to leave the dealership with our needs fully taken of. More

Excellent Customer Care I went to Elk Grove Toyota to get my car smog checked. I had to go there because my check engine light was on. They diagnosed it and replaced the gas I went to Elk Grove Toyota to get my car smog checked. I had to go there because my check engine light was on. They diagnosed it and replaced the gas cap. Also checked my tires told me the tread on the back tires was low and gave me prices for the tires but didn't push me to do it right then and there. I appreciate going in to get my one thing done and not being up-sold a bunch of other items . It makes me trust their word the next time I come in and do need something else. More

Expensive Mistake Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and mon Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and money. Victor at Elk Grove Toyota made a stressful situation easier with his good manners, excellent customer service and friendly smile. From the first call to Toyota they set the correct expectation. No available appointments but let me leave my car for standby. Victor let me know exactly what would be covered and not covered for a diagnostic test. I appreciate honestly and correct expectations. I got my car back the same day. They were able to squeeze me in after all!! More

Cashier lady needs to go home early. brought my tundra for a change oil, smog inspection, etc. it took a longer time for it to be finished. Thank goodness for the fleet service. It was th brought my tundra for a change oil, smog inspection, etc. it took a longer time for it to be finished. Thank goodness for the fleet service. It was the first time to use it (didn't know that they can drop/pick you up as far as my place). Glad also that they can still pick you up even if it was past 6 pm. Everybody from David, to the lady driver of the service, and to the guy who brought the truck to the driveway were genuinely friendly. I could've given this review a 5 stars if the cashier lady was friendlier or smiling. Guess she is ready to go home. Kudos to the lady driver and to the guy who brought the truck in front- they were still smiling and it did look genuine. More