1,343 Reviews of Elk Grove Toyota - Service Center
Elk Grove Toyota and Dave Moore I took my 2015,Camry in for her 5000 mile check-up. They were busy as they always are but yet everyone wanted me to be as comfortable as possible. Fro I took my 2015,Camry in for her 5000 mile check-up. They were busy as they always are but yet everyone wanted me to be as comfortable as possible. From a nice cold bottle of water from the young man who greeted me and let me know Dave was busy with someone else but would see me as soon as possible. I love Dave Moore. He listens to me about the littlest thing on my car. Yes this car is my baby. And is just an informed Service advisor. Thank you Elk Grove Toyota and Dave Moore. You guys are awesome and truly care about your customers. More
Excellent customer service I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove Toyota! More
Major repair of my 4 - runner A lot of work had to be done to my 4-runner so I was authorized a rental car. Everything went well except the wrong radiator was delivered so it took A lot of work had to be done to my 4-runner so I was authorized a rental car. Everything went well except the wrong radiator was delivered so it took an extra day to repair, but i kept the rental for another day. I was very happy with the service department and haven't had any trouble with the repairs. More
Service Great dealership, Excellent Employees, Well trained very helpful at all times. I have been with this dealership since 1984. They maintained all 5 Toyo Great dealership, Excellent Employees, Well trained very helpful at all times. I have been with this dealership since 1984. They maintained all 5 Toyota's I have owned. Bill More
Oil Change and care purchase 11 months ago. Andy Tran in Service, very courteous, friendly and excellent customer Service. Purchased new Corolla SE 11 months ago. Got the price I expected and Andy Tran in Service, very courteous, friendly and excellent customer Service. Purchased new Corolla SE 11 months ago. Got the price I expected and low financing. Thank you for Wali for taking the time and working out the price I was looking for. More
peace of mind, friendly, enjoyable They are friendly and willingly work with you..i purchase 3 new cars here and they will take time trying work out the price with you..and i never got They are friendly and willingly work with you..i purchase 3 new cars here and they will take time trying work out the price with you..and i never got disappointed going here....also. Their service for oil change is great.. They always. Tell you how long.the waiting. Will be n is very accurate..if you have. Dr appt or anything let them they will try to work on time.or.early. for you.... More
Always friendly My boyfriend hates going to a dealership to get a car serviced, but I introduced him to this Toyota dealership & he's been very impressed with the lev My boyfriend hates going to a dealership to get a car serviced, but I introduced him to this Toyota dealership & he's been very impressed with the level of service. I'll continue to be a patron at Elk Grove Toyota. More
Brakes Job and Oil Consumption Recalled I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing th I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing things done as it should have. After I picked up my Rav4, brought it home, I noticed oil was leaking from underneath. Also the interior has oil smell, too. At first, I thought it might be from the oil consumption test, no biggie. Almost two weeks went by, the "maintenance" light went on. At that point, I realized the Elk Grove Toyota technician didn't close the oil cap. Oil spilled everywhere, on the engine and the underneath of the hood. And this is not the first time. First time they didn't close the hood, nearly costs me an accident on 99 South. Do Not Bring your car to this place. Their technicians are bunch of lazy morons. More
Wonderful Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grov Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grove Toyota to get my vehicle serviced again. More
25 year relationship with this dealership During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's servic During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's service department. I literally receive VIP treatment when I visit this dealership. More