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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,304 Reviews

1,304 Reviews of Elk Grove Toyota - Service Center

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December 01, 2014

Easy to work with I have purchased two vehicles here and found the process easy. Both purchases were made through the Internet sales department, which I highly recomme More

by Kingsfan58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nannini, Kenny Hoang, Anthony Aldrete
Dec 02, 2014 -

Elk Grove Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. I also appreciate your feedback as our long term customer. Again, thanks for the gift of feedback and we look forward to welcoming you back to Elk Grove Toyota. Frances Siria Customer Relations Manager

November 25, 2014

Elk Grove Toyota Rocks in Service/buying a new car!!! I never thought I would purchase a new car and never wanted to purchase a new car, but I finally took a leap of faith and went to Elk Grove Toyota. W More

by desi33us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Miguel Navarro, Brian Chase, Rocky Deavers, Anthony Aldrete, Jason Bruecker, Charles Linck, Nicholas Kersten
Dec 01, 2014 -

Elk Grove Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our sales and service teams. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. I appreciate your comments concerning the customer service . Again, thanks for your great review and we look forward to welcoming you back to Elk Grove Toyota.

November 18, 2014

Elk Grove Toyota Is Great Buying or getting service for a car can often be like root canal----not the case those at Elk Grove Toyota.....The purchase was painless and my first More

by delliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro (Spelling of last name may not be right), Jeremy Coffelt
Nov 19, 2014 -

Elk Grove Toyota responded

Mr. Elliot, Thank you so much for your kind review. Customer satisfaction in not just something we say but something we live as a core value. Glad to see it shows! We will let our staff know of your compliments. Jeremy and Miguel are two of our most valuable staff. We are glad to have them our our team to take care of our valued customers like yourself. See you in the drive again. Frances Siria - Customer Relations Manager

November 07, 2014

Fast and Friendly Service the service I received was fast and outstanding, friendly staff and made me feel great for coming in for a routine checkup. And I didn't have an appoi More

by Mimi08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I can't remember he worked in Service I think it was as marked but not sure. , Jason Bruecker
Nov 19, 2014 -

Elk Grove Toyota responded

Thank you for the wonderful review! We will let our service team that their hard work matters and customers do notice. See you in our drive again soon !

November 06, 2014

Great customer service! Super friendly and understanding. I've been a Toyota customer since 1989, my service manager Fred Daniels is the best. They greet us with our concer More

by tim and tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thor, Brian Rea, Chris Her, Anthony Aldrete, Charles Linck, Fred Daniels
Nov 19, 2014 -

Elk Grove Toyota responded

Thank you for the kid review. We will let Fred and the team know their hard work pays off for great customers like you.

November 04, 2014

Highly recommended!!! As soon as you enter Elk Grove Toyota, you can see and feel the employees great customer service, and on your way out when services are completed, you More

by lmatienza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase, Jason Bruecker
Nov 19, 2014 -

Elk Grove Toyota responded

We love offering our best to all our customer. Thank you for the compliment! Our team will be thrilled to hear about your kind review!

November 03, 2014

Satisfying! Great service! No doubt! Every time I go in, they are ready to help and answer any questions I have. They usually have my car ready in time or even b More

by Melanie Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
Nov 19, 2014 -

Elk Grove Toyota responded

Thanks for the comments for our team. They appreciate the positive review. We are proud of our staff. They work hard to offer exceptional customer service. Glad it shows! Make sure you are getting point added to your Loyalty Rewards Card each time you are in, so we can reward you for being our customer.

October 15, 2014

Good service in the Sacramento and Elk Grove Area I have been a customer for the past 10 years. In fact my last car was from Elk Grove Toyota. The experience was great, not hassle when looking around More

by Rizq Mohamed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete, Jason Bruecker, Fred Daniels, Nicholas Kersten, Chris Knight
September 05, 2014

I LOVE MY TOYOTA!!! ELK GROVE TOYOTA IS A GREAT DEALERSHIP TO PURCHASE A CAR FROM :) GREAT PEOPLE AND SERVICE :) I LOVE MY NEW 2014 TOYOTA COROLLA. IT'S MY 5TH ONE :) More

by anita.ollero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE THOR & MIGUEL NAVARRO, James McGaha
August 11, 2014

Jim Penn, Dave Moore, & Deion Eubanks are AWESOME!!! I'm totally about the service & how I'm treated. Dave Moore & his crew goes extra mile. Special thanks to Jim AWESOME Penn & Deion Eubanks!! More

by Liyahnpooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moore, Jim Penn, & Deion Eubanks
Aug 13, 2014 -

Elk Grove Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Elk Grove Toyota.

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