Back

Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

Sort by
August 27, 2015

Communication Always comunicate good with customer and explain everything was done very happy .?? always lesen to customer to give the best they always do to take c More

by AMT2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Chase, Brian Rea, Long Truong, Chris Knight, Frances Siria
Aug 29, 2015 -

Elk Grove Toyota responded

Thank you so much for sharing your positive experience here online! I am thrilled to know you enjoyed your visit to Elk Grove Toyota Scion. We look forward to welcoming you back again soon. Yours sincerely, Frances Siria Customer Relations Manager

August 21, 2015

Another Great Experience at Elk Grove Toyota Service Departm I had my 2nd service done on my Canry Hybrid so I used the express lube. It was the first time I met Andy and he is impressive. Very professional and More

by Blitton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran, Jason Bruecker
Aug 29, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to share your comments online. I am happy to know you are pleased with our staff and Service Department. I will personally pass your kind words onto Andy and Roberta. I am glad you have had good experiences here at Elk Grove Toyota Scion. We look forward to welcoming you again. Yours sincerely, Frances Siria Customer Relations Manager

August 21, 2015

Elk Grove Toyota Service Department They have their act together. I took my truck in for a 5k service to their express dept. Truck was done before lunch...that was quick. I have been More

by Retired Colonel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Aug 29, 2015 -

Elk Grove Toyota responded

I am thrilled to read your positive feedback! It is pleasing to hear our customers are happy with our friendly staff and Service Department. I also appreciate your feedback on how you have been a long term customer of ours. Thank you so much for sharing you experience. I will pass on your kind words to our Service Department & Service Manager. We hope to see you again soon. Yours sincerely, Frances Siria Customer Relations Manager

August 18, 2015

Personal touch of class with customers. Dealership keeps an accurate maintenance record and notify us of any scheduled maintenance needed on our vehicles. Follows up with email survey on how More

by autoko2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Deavers, Bill Gann
Aug 27, 2015 -

Elk Grove Toyota responded

Thank you for your positive review. I am glad you are happy with our Service Department. I will make sure to notify the Service Manager and his team about your kind words. We pride ourselves in making our customers experience positive. Again we are very happy we have made your experience a positive one. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

August 16, 2015

First Scheduled Maintenance They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff were professional and friendly. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen in Service
Aug 27, 2015 -

Elk Grove Toyota responded

Thank you so much for sharing your positive experience with our Service Department. I am happy to learn you enjoyed your service visit. I will be sure to pass your kind words onto the Service Manager & his team. We look forward to welcoming you back soon. Yours sincerely, Frances Siria Customer Relations Manager

August 10, 2015

Overall support on my Toyota RAV 4 Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and More

by Whitecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellen Gilmore, Anthony Aldrete
Aug 27, 2015 -

Elk Grove Toyota responded

I am thrilled to read your positive feedback. It is always wonderful to hear positive comments from our customers. I will let Kellen know about the kind words you shared about your experience. I am glad you had a good experience here at Elk Grove Toyota Scion. We hope to see you again soon.

August 05, 2015

Service I feel the service is the best of all the dealers and over the years I have been to a few. Without question I would recommend Elk Grove Toyota. More

by Mouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Krueger
Aug 17, 2015 -

Elk Grove Toyota responded

Thank you for your feedback! I am thrilled to see that our servicing staff is doing a great job on keeping customers happy. We hope to see you back in here again. Sincerely, Frances Siria Customer Relations Manager

July 26, 2015

Great customer service I went to get an oil change without an appointment & was treated great by all staff. They were able to get my suv done fairly quickly and everyone wor More

by Msbreelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Aug 17, 2015 -

Elk Grove Toyota responded

I am glad to hear that you had a great experience here at Elk Grove Toyota, we try to service all of our customers quickly while also getting the job done. I will pass along that our servicing department are doing a great job is satisfying our customer. Thank you again, Frances Siria Customer Relations Manager

July 24, 2015

Nick K Nick was GREAT....He's a keeper. I thought I needed an oil change, but Nick told me otherwise. He saved me a little bit of money that day. More

by Ftajezus71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Aug 17, 2015 -

Elk Grove Toyota responded

Thank you for your response and i am satisfied to hear that our employees are being honest with the customers and only giving them what they need and not pushing anymore. I will definitely pass on to Nick that you think he has done a great job! Yours sincerely, Frances Siria Customer Relations Manager

July 22, 2015

Great service I highly recommend this dealer. I have bought a car from them as well as used their service department on many occasions. They always do a great job p More

by Happy customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase
Aug 07, 2015 -

Elk Grove Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

...
125
...