Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,368 Reviews of Elk Grove Toyota - Service Center
Sort by
July 06, 2016
Service Recommendation Major tune up needed for my '04 Camry. Anthony Aldrete, Assit Service Mgr, was very dependable and informative, This senior felt in good hands. Rand Major tune up needed for my '04 Camry. Anthony Aldrete, Assit Service Mgr, was very dependable and informative, This senior felt in good hands. Randelle More
by rwichert
Employees Worked With
Anthony Aldrete
June 29, 2016
EXCELLENT CUSTOMER SERVICE!!! Very professional, resolves a problem to the customers satisfaction. My service experience has always came with a smile and a good attitude. I would s Very professional, resolves a problem to the customers satisfaction. My service experience has always came with a smile and a good attitude. I would strongly recommend Elk Grove Toyota dealership to any one. You're #1 in my book 👍🏼👍🏼 More
by Xenazaniah
Employees Worked With
Other Employees :
Tyler Maack, Matthew Wirth, Brian Chase, Charles Linck, Nicholas Kersten
June 29, 2016
Great customer service!!! Everyone there is very friendly and helpful. I love how they always on time. I would highly recommended. I will definitely going back when I'm ready t Everyone there is very friendly and helpful. I love how they always on time. I would highly recommended. I will definitely going back when I'm ready to get another car. More
by Nando60
Employees Worked With
June 29, 2016
Great experience Service is great and employees are awesome I always come for service at this dealer all the way from Modesto and I'm very satisfied. Thanks elk gro Service is great and employees are awesome I always come for service at this dealer all the way from Modesto and I'm very satisfied. Thanks elk grove toyota. More
by Perron
June 28, 2016
Car damaged from maintanence service I will give kudos to Ahmad sales rep and Chris finance manager they made us feel like family when we bought our car there; other then that elk grove t I will give kudos to Ahmad sales rep and Chris finance manager they made us feel like family when we bought our car there; other then that elk grove toyota dealership as a whole is a big, big disappointment. This dealership damaged my brand new car while being serviced. They had offered to repair the damages ONLY if I took it back to them. I live almost 200 miles away, there is no way I can afford to miss work, spend money on gas and put extra mileage on my car for what they did. No compensation at all and it was a NO for local repair shops to repair my car because it was too expensive for them. Tried to get a hold of the GM but the excuse was he is out of the office.... I will not do business with this dealership in future nor recommend this dealership to others. The MOTTO here is : I don't care what happens now that I've got your money. I regret not going to Folsom Toyota. More
by Frezno
May 31, 2016
If Possible, I Would Give Negative Star Rating We went to the Elk Grove Toyota dealership to look at some cars. James was helping us out, or more exactly, he looked super annoyed and basically was We went to the Elk Grove Toyota dealership to look at some cars. James was helping us out, or more exactly, he looked super annoyed and basically was looking down on my family while reluctantly answering some of our questions about the cars. I think it might be because we weren't wearing a gold chain with a gold bullion across our chests, or it might have just been because we didn't look like we're "rich". Seriously...? I don't think it's professional or customary to mockingly laugh at your customers when they ask to test drive a car. But this guy did. If I can tell him one thing, I'd say: " We're only here because my younger brother needs a work car, just for commuting. Even if you offered me a car for $1 out-the-door, I'd still not buy it, just because of your attitude." Moral of the story: don't judge a book by its cover-- I dress like crap all the time, because I don't think nice suits are appropriate when I going for runs or playing soccer, which I do all the time, hence, the sporty shorts/attire. Just because I wear shorts and a t-shirt doesn't mean I can't afford a car. Also, we ended up going to Maita Toyota and we got way better service and a new car for my brother. I highly recommend going to Maita instead (only about 25 minutes away from Elk Grove). More
by iSpeaktheTruth
Employees Worked With
James McGaha
May 09, 2016
Horrible service dept! I will never go back to this dealership! I have given them too many chances to win/keep my business, but they continue to fail! They scratched the s I will never go back to this dealership! I have given them too many chances to win/keep my business, but they continue to fail! They scratched the side of my car when they were doing a "routine" oil change. They never rotated my tires when they said did, thus voided my tire warranty. When I tried to give a suggestion several months ago about the checkout procedure in the "speedy" oil area, they never contacted me. And when I called Brian the service manager to complain about all the problems, his answer was, "I don't know what to tell you." Really? That is unacceptable!!! I will make the drive to Auburn Toyota, where I originally purchased the car, as their service dept has always been top notch! More
by Gma Dawn
Employees Worked With
Brian Chase
March 31, 2016
Service Great job. thank you for all the help. I will definitely come back. Services lines are long. quality of work starts with the first to the last person Great job. thank you for all the help. I will definitely come back. Services lines are long. quality of work starts with the first to the last person you speak to More
by Orangeshoelaces
Employees Worked With
Andy tran
December 24, 2015
Excellent I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. It has a waiting area where there I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. It has a waiting area where there is a place for the customers can get something to drink. More
by Whyme
Employees Worked With
Other Employees :
Long Truong, Anthony Aldrete, Justin Leffingwell
December 23, 2015
Excellent Service from beginning to end The Elk Grove Toyota service center has always been very reliable when it comes to maintaining and fixing all the cars in our family which all happen The Elk Grove Toyota service center has always been very reliable when it comes to maintaining and fixing all the cars in our family which all happen to be Toyotas. More
by Elk grove 20
Employees Worked With
The service representative Fred Daniels is very knowledgeable really cares about his customers! , Fred Daniels
