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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,304 Reviews

1,304 Reviews of Elk Grove Toyota - Service Center

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March 06, 2015

Exceptional service Having my car serviced has never been a joyful experience. However; taking my car to Elk Grove Toyota is the closest thing to joy I have yet experien More

by jmacias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Aldrete, Chris Knight
Mar 11, 2015 -

Elk Grove Toyota responded

Thanks we love to hear that kind of feed back. Thank you for your positive review! I am delighted to hear that your experiences at our dealership have been excellent and our staff took great care of you. I appreciate your favorable comments on our sales staff, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria - Customer Relations Manager

March 05, 2015

Service I have been coming to this dealership for over 20 years to have my Toyota serviced. They are far above the competition in the area. They are very prof More

by CharlieS49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, don't know name., Brian Chase, Fred Daniels
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to review your experience with us. We strive to offer our customers a stress free and exceptionally pleasant experience at Elk Grove Toyota. I am so glad to see the outcome in action with your feedback. We look forward to continuing to offer you excellent customer care in our service department as you service your vehicles here with us. Don't forget to ask to join our loyalty rewards program. Sincerely, Frances Siria - Customer Relations Manager

March 05, 2015

Repairs without Headaches ELk Grove Toyota is the best and the only place I take my 2007 Tacoma for maintence and repair. 161,000 miles and still going strong. More

by txskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't see his name
Mar 11, 2015 -

Elk Grove Toyota responded

Love hearing about Toyota vehicles running strong even after many miles! Glad we can be part of keeping it running! Thank you for the positive feedback. We look forward to seeing you again here at Elk Grove Toyota. Remember to ask about or rewards card program. Frances Siria / Customer Relations manager

March 03, 2015

Great customer support I have a Corolla that I bought for my daughter in 2010 and Elk Grove Toyota has provided her great service every time she has taken her vehicle in for More

by andym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Mar 11, 2015 -

Elk Grove Toyota responded

We love Toyota families! We strive for each customer to have great over all experience for the life of their vehicle. Glad you are one of our valued customers. Sincerely, Frances Siria - Customer Relations Manager

February 25, 2015

Standard Maintenance To whom it may concern at Elk Grove Toyota. I have been a regular customer since January of 2009 with my Camry. I now also take care of my parents ma More

by Sqwish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Coffelt, Anthony Aldrete, Jason Bruecker
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Elk Grove Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Jason who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Elk Grove Toyota. Dont forget to ask about our rewards card program. Yours sincerely, Frances Siria Customer Relations Manager

February 24, 2015

OIl Change I made an appointment for an oil change and was greeted promptly on arrival. The wait time was as expected and the service manager went over the work More

by joyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
Mar 11, 2015 -

Elk Grove Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Alvin. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. I appreciate your positive comments. Again, thanks for your great review and we look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

February 05, 2015

Smooth handling My truck had a recall notice and I made an appointment to correct the problem. The service dept. was ready to start when I arrived. Repairs were made More

by Lobodad
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 04, 2015

Six months service or my 2014 Avalon Agent was friendly and polite. The service was done on time while waiting with a good car wash. Overall experience was great. Also visited the parts s More

by Segun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Thorn
February 04, 2015

Service for my Toyota since 2006 I bought my 2007 Toyota Rav4 from Elk Grove Toyota in late 2006 and have always taken my car to the Elk Grove Toyota dealership for service. They hav More

by DHS2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rocky Deavers, Jason Bruecker, Fred Daniels, Nicholas Kersten, Chris Knight
February 03, 2015

Charles Linck is trustworthy! Charles Linck is always very helpful and very honest with me in what my car needs. He makes my experience at the dealer stress free and hassle fr More

by brispangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck
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