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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,322 Reviews

1,322 Reviews of Elk Grove Toyota - Service Center

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August 05, 2015

Service I feel the service is the best of all the dealers and over the years I have been to a few. Without question I would recommend Elk Grove Toyota. More

by Mouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Krueger
Aug 17, 2015 -

Elk Grove Toyota responded

Thank you for your feedback! I am thrilled to see that our servicing staff is doing a great job on keeping customers happy. We hope to see you back in here again. Sincerely, Frances Siria Customer Relations Manager

July 26, 2015

Great customer service I went to get an oil change without an appointment & was treated great by all staff. They were able to get my suv done fairly quickly and everyone wor More

by Msbreelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Aug 17, 2015 -

Elk Grove Toyota responded

I am glad to hear that you had a great experience here at Elk Grove Toyota, we try to service all of our customers quickly while also getting the job done. I will pass along that our servicing department are doing a great job is satisfying our customer. Thank you again, Frances Siria Customer Relations Manager

July 24, 2015

Nick K Nick was GREAT....He's a keeper. I thought I needed an oil change, but Nick told me otherwise. He saved me a little bit of money that day. More

by Ftajezus71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Aug 17, 2015 -

Elk Grove Toyota responded

Thank you for your response and i am satisfied to hear that our employees are being honest with the customers and only giving them what they need and not pushing anymore. I will definitely pass on to Nick that you think he has done a great job! Yours sincerely, Frances Siria Customer Relations Manager

July 22, 2015

Great service I highly recommend this dealer. I have bought a car from them as well as used their service department on many occasions. They always do a great job p More

by Happy customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase
Aug 07, 2015 -

Elk Grove Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

July 22, 2015

Nice visit From the drive up to service line the two young guys were very professional and friendly. I was waited on quickly. My service order was taken, questio More

by Avalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Chase, Charles Linck, Adam Niazi
Aug 07, 2015 -

Elk Grove Toyota responded

I am delighted to learn that you have enjoyed your service visits! Thank you for sharing your favorable review of our Service Department. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Elk Grove Toyota, hopefully soon. Yours sincerely, Frances Siria Customer Relations Manager

July 22, 2015

Happy Toyota owner I moved to Elk Grove CA in 2010 I have bought two Corolla Sports 2014 and upgrad features in the 2014 brought be back. Now I have my retirement car. More

by Happy Toyota owner
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Kersten, Chris Knight
Aug 07, 2015 -

Elk Grove Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to him and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Frances Siria Customer Relations Manager

July 21, 2015

Great Service I have received excellent and prompt service in the last several years. Service advisors were courteous and helpful to my service needs. Thank you E More

by Toy4fun
Recommend Dealer
Yes
Employees Worked With
Scott Krueger
Aug 07, 2015 -

Elk Grove Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. I also appreciate your feedback on how you have been our long term customer. Again, thanks for the gift of feedback and we look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

July 19, 2015

Service on 2005 Toyota Camry I have been coming to this Dealership since purchasing my car, it has been 10 years, of service. I have been very satisfied with the service repair, More

by critter cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Scott, Alvin, Fred Daniels
Aug 07, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Elk Grove Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

July 18, 2015

love the spa like feel I purchased my yaris from Elk Grove Toyota, that was a great experience, no hassle or hustle. Now I trust this dealer to take care of my car. The More

by Myriam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase
Aug 07, 2015 -

Elk Grove Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the sales and finance teams and will certainly share your kind words to them. We look forward to welcoming you back to Elk Grove Toyota, hopefully in the not so distant future. Yours sincerely, Frances Siria Customer Relations Manager

July 13, 2015

Customer service Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to c More

by Sweeny, P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2015 -

Elk Grove Toyota responded

Thank you for the review. Quick, thorough, and exceptional customer service is what we strive to give. We strive for each customer to have great over all experience for the life of their vehicle. Glad you are one of our valued customers. We look forward to continuing to offer you excellent customer care in our service, parts and sales departments. Frances Siria Customer Relations Manager

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