Elk Grove Toyota - Service Center

Service was Outstanding and Fast I was given a 10:20 am appointment and I was taken care of at 10:20 am , which is unusual these day at a dealer , due to service requests . Service p I was given a 10:20 am appointment and I was taken care of at 10:20 am , which is unusual these day at a dealer , due to service requests . Service person who waited on me was professional and informed me what was going to be done during this visit . I was notified later that a part was needed and recommended . I was also notified that my vehicle was done and ready for pickup . I was offered a car wash , but declined due to I had my car washed the day before . My vehicle was at the dealer for service for 1 1/2 hours , and that was great . I will continue to have my vehicle serviced at this dealer . More

Excellent Alvin helped me when I last visit for oil change. He was very friendly, professional and took care of me really fast!! Also he offered free car wash w Alvin helped me when I last visit for oil change. He was very friendly, professional and took care of me really fast!! Also he offered free car wash which I needed badly!! Alvin should be promoted, because I noticed there were long lines of cars waiting outside he immediately asked another advisor who was doing something on the computer to go out and help customers. Alvin works with sense of urgency which I liked most. Helping customers is always great!! More

Car Service Department My car was experiencing noise and shaky wheel while I was driving on the freeway. I quickly got off the freeway and took local roads to the nearest To My car was experiencing noise and shaky wheel while I was driving on the freeway. I quickly got off the freeway and took local roads to the nearest Toyota, which happened to be in Elk Grove. When I expressed concern to the front desk, they quickly sent me to Miguel to service my car. During the whole experience, Miguel explain possible issues, what was likely the issued, and then followed up with a phone call describing the issues and my options at that point. Everything was clear, and I was able to get my car repaired within 2 days, utilize their free shuttle to my house, and during the whole time received outstanding service from all workers there. Thanks! More

Great service with Anthony R. ! Best experience I've ever had at this location! Anthony was so patient and thorough with his explanation. I don't know anything about cars but he was Best experience I've ever had at this location! Anthony was so patient and thorough with his explanation. I don't know anything about cars but he was able to address my concerns and questions in a simple yet precise way. Anthony also covered my light color car seat with plastic wrap so it won't get stained accidentally during the service. Very professional. I'm very happy with the service. More

Always great service We took three of our four Toyota's in for their service this past week and it's always a pleasure to work with Charles. We took three of our four Toyota's in for their service this past week and it's always a pleasure to work with Charles. More

Service I had a great experience with great service. It was quick in and out. Very friendly and explained everything clearly. I would recommend to anyone I had a great experience with great service. It was quick in and out. Very friendly and explained everything clearly. I would recommend to anyone More

Great service as always My family and I have been coming to this dealer for years, and everyone at Toyota has always provided great service. For our most recent visit, Joel w My family and I have been coming to this dealer for years, and everyone at Toyota has always provided great service. For our most recent visit, Joel was the one to help us. Thanks Joel and Toyota! More

Extraordinary Very friendly and knowledgeable young man. Greeted me kindly and listened intently to my concerns. I would recommend him a d Elk Grove Toyota to anyon Very friendly and knowledgeable young man. Greeted me kindly and listened intently to my concerns. I would recommend him a d Elk Grove Toyota to anyonry. More

Quick and efficient! I dropped the car off for 10,000 mile service and it was ready even sooner than I expected. It was also clean and shiny. I dropped the car off for 10,000 mile service and it was ready even sooner than I expected. It was also clean and shiny. More

He created a positive memorable customer experience The experience was great from the beginning to end.He identified the reason for my visit,chocked me in,verified the paperwork and got the job done.Wal The experience was great from the beginning to end.He identified the reason for my visit,chocked me in,verified the paperwork and got the job done.Walked me out and smiled all the way More