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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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April 04, 2018

Best Customer Service!!!! Since we moved to Elk Grove, we have been using Elk Grove Toyota for my servicing. I am so impressed by every member of the team, from the reminders More

by DBAPTISTA1699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your business! Thank you for your kind words - we're happy to hear our reminders are helpful!

April 04, 2018

Sienna tires Got there on a very busy day, was given a car rental since I was changing tires. came back in the morning to get the car back and it was ready as I wa More

by ManBassaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Apr 04, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your car was ready as promised. Thank you for your continued business with Elk Grove Toyota!

April 04, 2018

25,000 xx Great service in a timely manor as long as you make a appointment. Very courteous staff. They always ask is there anything else I can More

by MAREPPS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 04, 2018 -

Elk Grove Toyota responded

We're happy to hear your service experience with us was 5-star worthy! We also appreciate the kind words for our staff. Thank you for your business!

April 03, 2018

Victor Reynoso is the best! I had a feeling something was wrong with my car but couldn't pin point what was wrong. Victor asked me a series of questions and right away he was abl More

by MIRINDA.COLLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear Victor was able to identify the problem and assist you in getting it taken care of!

April 03, 2018

First 5000 mile service Andy was very helpful and made my experience a breeze! I will definitely be coming back for any service problems because his customer service was exce More

by ISABEL_VELASCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Andy was able to provide you with excellent customer service! Thank you for your business!

April 03, 2018

Service Adviser Gary is a great guy. He took care of me expeditiously and got me out on the road in no time. Thank you Elk Grove Toyota@ More

by MARAKJI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Oehler
Apr 03, 2018 -

Elk Grove Toyota responded

We're glad to hear your service experience was fast! Thank you for your kind words for Gary and for your continued business!

April 03, 2018

Quick and easy. Fred was extremely pleasant and the entire experience was quick and easy. I knew you were doing a good job. Also, I was helped by Daniel behind the s More

by SJPOGGI999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels, Daniel Kinnear
Apr 03, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate the positive feedback and kind words for Fred and Daniel!

April 03, 2018

Very happy with the service I was helped by Brian at the oil service counter. He gave excellent customer service. Very happy with his service keep up the good job More

by AVISDISCOUNTROOFING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 04, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review about your recent service experience! We appreciate your kind words for Brian & are happy to hear you received excellent customer service!

April 03, 2018

Great Customer Service I had received the best customer service from Brian Demille. He was kind, courteous and helpful! He provided answers to any questions I had. Thanks Br More

by ILOCANOIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 04, 2018 -

Elk Grove Toyota responded

Thank you for the kind words about your experience with Brian! We appreciate you taking the time to let us know how your visit at Elk Grove Toyota went!

April 03, 2018

Dependable Charles explained the issue, gave the options, made educated suggestions, and then let us decide which way to go. No pressure, just a sense of confid More

by DPARKER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck
Apr 04, 2018 -

Elk Grove Toyota responded

Thank you for your review! We appreciate hearing about your experience with Charles and Elk Grove Toyota. We are happy it was a no pressure experience! Thank you for your business!

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