1,368 Reviews of Elk Grove Toyota - Service Center
Great service Very easy to work with. Had the car done before promised.will be bring all the cars here for service work. Would recommend Charles to all my friends. Very easy to work with. Had the car done before promised.will be bring all the cars here for service work. Would recommend Charles to all my friends. More
Completely Satisfied Completely satisfied for the professional service, knowledge, timeliness and courtesy demonstrated by each technician (Jose and Danny). In addition to Completely satisfied for the professional service, knowledge, timeliness and courtesy demonstrated by each technician (Jose and Danny). In addition to those qualities, I was very impressed with James' patience with my inquiries when discussing and visually seeing cars while waiting for my car to be serviced. I would very much like to give "Kudos" to Nicholas K. who last serviced my car regarding a manufactory re-call and I never received a review for that service or I missed it. His review would have been an excellent one as well! While I have your attention, Anthony A. for years would make sure I was totally satisfied with my regular express maintenance before he moved into the other service department! All of you guys are great!! Thank you for allowing me to mention those that have really left a wonderful and memorable impression with me at this dealership! More
Knowledge Great customer service with knowledge of service and advice given to customers. On time delivery of vehicle. Don’t have to wait long in line as usual. Great customer service with knowledge of service and advice given to customers. On time delivery of vehicle. Don’t have to wait long in line as usual. More
Elk Grove Toyota I take my 2008 Toyota Prius to Elk Grove Toyota for all my maintenance. I trust that my car is well taken care of. Miguel kept me informed of all that I take my 2008 Toyota Prius to Elk Grove Toyota for all my maintenance. I trust that my car is well taken care of. Miguel kept me informed of all that needed to be done. More
Service Center Satisfaction As a first time customer to Elk Grove Toyota Service Center, I was very impressed with the quality of professionalism and service they offered. Victor As a first time customer to Elk Grove Toyota Service Center, I was very impressed with the quality of professionalism and service they offered. Victor Reynoso walked me through, informed me and got answers to my needs of the service I was getting. Very happy with Elk Grove Service Center, Victor Renoso and associates, also spot on with the estimated completion time. More
First time visit Jose and other are so friendly, professional and helpful in wriiten communication routine. Jose is very great patience and did wonderful customer ser Jose and other are so friendly, professional and helpful in wriiten communication routine. Jose is very great patience and did wonderful customer service. Thank y More
The drop off and pick up. I had an appointment at9:50 . Fred Daniels filled out the service order I received a loaner and was home at 11. At 2:30 pm my car was ready. I had an appointment at9:50 . Fred Daniels filled out the service order I received a loaner and was home at 11. At 2:30 pm my car was ready. More
Service Exlecellent service friendly and price was good. Also price was good can't get better price. Also service was done in an hour . Don't know what els Exlecellent service friendly and price was good. Also price was good can't get better price. Also service was done in an hour . Don't know what else to say More
Quick With a 3pm service appoint I wasn’t sure what to expect. Pleasantly surprised when Chris came out with my car washed and keys in hand in less then an With a 3pm service appoint I wasn’t sure what to expect. Pleasantly surprised when Chris came out with my car washed and keys in hand in less then an hour. Quick turn around appreciated! More
10,000 mile service Greeted promptly at dealership and service advisor processed vehicle through the service department in prompt and timely manner. He explained all fin Greeted promptly at dealership and service advisor processed vehicle through the service department in prompt and timely manner. He explained all findings about the vehicle prior to taking me to the vehicle for my exit. Alvin Kumar the service advisor was very professional the entire time. The dealership has fixed a very loud and noisy waiting room and with a sound wall adjustment, made the area into a quiet and comfortable room! More