Elk Grove Toyota - Service Center

Regular maintenance service For almost 20 years w Toyota, their services never fail me. Toyota Elk Grove has been serving my previous Sienna for more than 10 years; and my curren For almost 20 years w Toyota, their services never fail me. Toyota Elk Grove has been serving my previous Sienna for more than 10 years; and my current - bought from them in 2016. Legendary customer service? I think Toyota Elk Grove has - not only selling good cars but servicing and taking good care of your vehicles. Keep up!🇺🇸🤠🙏🏻 More

Quick and Easy We arrived at the dealership and there we were helped by Andy Tran. Excellent customer service and he provided us with all of the information that we We arrived at the dealership and there we were helped by Andy Tran. Excellent customer service and he provided us with all of the information that we needed for future services. More

Fast and very friendly service I was greeted on time and was assisted by both service representatives in a very friendly way. The truck was delivered as I had been promised and Bria I was greeted on time and was assisted by both service representatives in a very friendly way. The truck was delivered as I had been promised and Brian even took the time to walk me to where it was parked to ensure everything was satisfactory. Excellent performance! More

Honest and reliable service, but waiting area is the worst! Victor is my Service Rep at Elk Grove Toyota and I trust him completely with advising me on my car's maintenance. I've been taking my Sienna there for Victor is my Service Rep at Elk Grove Toyota and I trust him completely with advising me on my car's maintenance. I've been taking my Sienna there for 14 years - it has over 200,000 miles on it - and it still runs great. My next new car will definitely be another Toyota Sienna. It would be nice, though, to see this Toyota dealership put a bit of thoughtfulness into their customer waiting area. It has to be the worst waiting room in all of Sacramento. I own 2 other newer cars (Mazda and Kia) and their wait rooms are well thought out, comfortable, and spaceous. So, if you're anticipating a longer wait time here, don't plan on hanging around unless you enjoy a stiff neck and back. More

Great service Excellent customer service, explained everything in details. I love to bring my car to Elk Grove Toyota and Brian really did a good job in helping cus Excellent customer service, explained everything in details. I love to bring my car to Elk Grove Toyota and Brian really did a good job in helping customers! More

Service advisor Andy is a very helpful and friendly service advisor, he did a very good job helping me. I am very satisfied with him. Good job Andy Andy is a very helpful and friendly service advisor, he did a very good job helping me. I am very satisfied with him. Good job Andy More

Service Experience Courteous, professional, and thorough service each and every time I've used EGT's repair and maintenance facility. This includes the employees in t Courteous, professional, and thorough service each and every time I've used EGT's repair and maintenance facility. This includes the employees in the rental department as well as the cashiers when paying my bill. More

Fast and friendly The service was fast and friendly thanks to Mike. Went for an oil change and expected couple hours wait time. I was in and out quick. The service was fast and friendly thanks to Mike. Went for an oil change and expected couple hours wait time. I was in and out quick. More

Professional and friendly Joel made me feel right at home. He took care of me right away and answered all my questions. He gave me a friendly call to let me know when my car wa Joel made me feel right at home. He took care of me right away and answered all my questions. He gave me a friendly call to let me know when my car was ready. What an awesome employee! More

Service was Outstanding and Fast I was given a 10:20 am appointment and I was taken care of at 10:20 am , which is unusual these day at a dealer , due to service requests . Service p I was given a 10:20 am appointment and I was taken care of at 10:20 am , which is unusual these day at a dealer , due to service requests . Service person who waited on me was professional and informed me what was going to be done during this visit . I was notified later that a part was needed and recommended . I was also notified that my vehicle was done and ready for pickup . I was offered a car wash , but declined due to I had my car washed the day before . My vehicle was at the dealer for service for 1 1/2 hours , and that was great . I will continue to have my vehicle serviced at this dealer . More