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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,322 Reviews

1,322 Reviews of Elk Grove Toyota - Service Center

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April 03, 2018

Great Customer Service I had received the best customer service from Brian Demille. He was kind, courteous and helpful! He provided answers to any questions I had. Thanks Br More

by ILOCANOIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 04, 2018 -

Elk Grove Toyota responded

Thank you for the kind words about your experience with Brian! We appreciate you taking the time to let us know how your visit at Elk Grove Toyota went!

April 03, 2018

Dependable Charles explained the issue, gave the options, made educated suggestions, and then let us decide which way to go. No pressure, just a sense of confid More

by DPARKER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck
Apr 04, 2018 -

Elk Grove Toyota responded

Thank you for your review! We appreciate hearing about your experience with Charles and Elk Grove Toyota. We are happy it was a no pressure experience! Thank you for your business!

April 03, 2018

Victor Reynoso is the best! I had a feeling something was wrong with my car but couldn't pin point what was wrong. Victor asked me a series of questions and right away he was abl More

by MIRINDA.COLLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear Victor was able to identify the problem and assist you in getting it taken care of!

April 03, 2018

First 5000 mile service Andy was very helpful and made my experience a breeze! I will definitely be coming back for any service problems because his customer service was exce More

by ISABEL_VELASCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Andy was able to provide you with excellent customer service! Thank you for your business!

April 03, 2018

Great service. Everyone who helped me were nice like always. The wait wasn't bad at all, and there were a few other people there as well. More

by Lauren Sours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Elk Grove Toyota responded

We are happy to hear your service experience was pleasant and quick! We appreciate your continued business!

April 02, 2018

Consistently good Fred DANIELS is an excellent service writer. I have owned 4 tundras over the years. I have always serviced them with Fred’s help. Always consistently More

by CAPRECON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 03, 2018 -

Elk Grove Toyota responded

We are happy to hear Fred has been able to consistently provide you with good service throughout the years! We appreciate your continued business with us!

April 02, 2018

Good experience I really appreciated their help. They were friendly and very helpful. Their service is speedy and reliable. I would recommend this to anyone who is in More

by DANGVANG2000
Recommend Dealer
Yes
Employees Worked With
Matt Levine, Alan Mitchell
Apr 03, 2018 -

Elk Grove Toyota responded

Thank you for your business! We appreciate you taking the time to leave us this review!

April 01, 2018

Regular service Joel was extremely helpful and efficient. Recommended service to fix a recall and helped set up appointments. I will definitely be back. Thank you ag More

by Hank Anstess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 01, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your experience was 5-star worthy!

April 01, 2018

Great I came as a walk for oil change & it was done around 1 hr which was great, waiting area was also very clean, Having coffee available all the time was More

by JAGJIT_1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 01, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your experience was 5-star worthy!

April 01, 2018

25K check-up The service staff were friendly and performed the required 25K service. Also, had a waiting area and offered a shuttle service. Could not find my Toyo More

by Fmanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 01, 2018 -

Elk Grove Toyota responded

Thank you for your review! We appreciate your business and will work on making your next experience with us is 5-star worthy!

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