Elk Grove Toyota - Service Center

Excellent service Another Toyota Dealer couldn't figure out the problem, but Elk Grove Toyota was very through and got it fixed and did it under the warranty. Kudos. Another Toyota Dealer couldn't figure out the problem, but Elk Grove Toyota was very through and got it fixed and did it under the warranty. Kudos. More

No good service Never go back! I send my car to do the recall service. When I get my car I even can find the part in my car! Then I came back to ask they told me they Never go back! I send my car to do the recall service. When I get my car I even can find the part in my car! Then I came back to ask they told me they can make an appointment it just takes few minutes. When I took my car back. The man told me I have to wait for whole day. The I have to choose another day. Until my car need another service. I took my car to do the maintenance. And I told the man what happened before. The man said It can took by anyone.That mean I took the part and let them fix. How can I took it by myself? Then I talk to another man told him what happened .And I want to take the sign of reminder me do the maintenance away.But He still let the first man fix my car.When I picked my car.The man let me walk to the parking in front of the part fixing center.(Usually they diver the car to the front of the building).When I got my car.The terrible thing happened again.The reminded sign still there AND now the Whole screen was the words of maintenance reminder. If the man forgot to take the sign. Ok!But now another sign showing on my screen all the time.NOW I know what happened!The man did not finish his job well and don’t want to admit. And do the thing like this.That is the service. The man is in front of building to service the customers.His service is the windows of TOYOTA. I..... More

Time flew by Was time for my scheduled maintenance check on my Camry, made the appointment and pulled right in. Was met by Brian DeMille and was given some of the Was time for my scheduled maintenance check on my Camry, made the appointment and pulled right in. Was met by Brian DeMille and was given some of the best customer service experience I have ever gotten. Guided me thru step by step of the process and answered all the questions I had. Was so impressed I snagged one of his business cards and I’m going to tell everyone I know that Brian is the man you wanna talk to be taken care of. More

You wouldn’t be disappointed Their service is always quick. Staff is nice and friendly. They’ve got a nice waiting room and clean bathroom! This is my 4th visit and I am always ha Their service is always quick. Staff is nice and friendly. They’ve got a nice waiting room and clean bathroom! This is my 4th visit and I am always happy with their service. More

Best Customer Service!!!! Since we moved to Elk Grove, we have been using Elk Grove Toyota for my servicing. I am so impressed by every member of the team, from the reminders Since we moved to Elk Grove, we have been using Elk Grove Toyota for my servicing. I am so impressed by every member of the team, from the reminders I get in case I forget to call, to reminders after I call, They are ready for us when we come, and have all the info I need at the end of the visit. Everyone is friendly and accomodating. Keep up the great work. More

Sienna tires Got there on a very busy day, was given a car rental since I was changing tires. came back in the morning to get the car back and it was ready as I wa Got there on a very busy day, was given a car rental since I was changing tires. came back in the morning to get the car back and it was ready as I was promise. More

25,000 xx Great service in a timely manor as long as you make a appointment. Very courteous staff. They always ask is there anything else I can Great service in a timely manor as long as you make a appointment. Very courteous staff. They always ask is there anything else I can More

Service Adviser Gary is a great guy. He took care of me expeditiously and got me out on the road in no time. Thank you Elk Grove Toyota@ is a great guy. He took care of me expeditiously and got me out on the road in no time. Thank you Elk Grove Toyota@ More

Quick and easy. Fred was extremely pleasant and the entire experience was quick and easy. I knew you were doing a good job. Also, I was helped by Daniel behind the s Fred was extremely pleasant and the entire experience was quick and easy. I knew you were doing a good job. Also, I was helped by Daniel behind the sales counter. He put a new battery in my key/clicker. Very nice. More

Very happy with the service I was helped by Brian at the oil service counter. He gave excellent customer service. Very happy with his service keep up the good job I was helped by Brian at the oil service counter. He gave excellent customer service. Very happy with his service keep up the good job More