Elk Grove Toyota - Service Center

Excellent service. Professional advice. I like the free Uber ride to home and pick up when the job is done. Professional advice. I like the free Uber ride to home and pick up when the job is done. More

Went in for 10k toyota care service. The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were neve The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were never rotated since I marked them but they didnt know that. Now I am questioning whether they changed my oil or not or did any of the items they listed on the invoice or why it wasn’t explained why my tires weren’t rotated while the invoice said otherwise More

Express Service should be renamed as Forever Service because an express lube service took 2:20 minutes! Advisor said it should be about an hour but was he wrong. It was my first service on a brand new 2 because an express lube service took 2:20 minutes! Advisor said it should be about an hour but was he wrong. It was my first service on a brand new 2023 Tacoma, no oil change required! Was told I “had to get it done to maintain warranty”. Was asked if I’d like a free car wash and I jumped on it. Found out the car wash was more of a quick hose down with areas that looked like it wasn’t touched at all. Had better car wash at the Shell gas station for $6. Since I was there I raised a concern about the parking assist sometimes beeping and sometimes didn’t . It appears the advisor never noted my concerns down and nothing was considered at the end. I said the xxxx with it after 2:20 hour wait. I wasn’t going to wait a minute longer. The waiting area was also a bit warmer than what I would have wanted. More

Elk Grove Toyota staff were very kind and helpful. Top notch quality service. My car was returned to me looking beautiful. Just like new. Top notch quality service. My car was returned to me looking beautiful. Just like new. More

Briefly, my car sustained damage where a preliminary estimate thought that the front fenders and the rocker moldings would need replacement with all new hardware. I made an appointment with Elk Grove Co estimate thought that the front fenders and the rocker moldings would need replacement with all new hardware. I made an appointment with Elk Grove Collision to get an estimate. When I got there, the technician took his time, looking around and underneath. He finally says that the only problem was a couple of clips on the bumper cover that needed to be re-seated. He got the clips in place and then told me that there would no charge... an honest body repair shop! More

Toyota Elk Grove representative Kane was his name was very helpful in my car repair. very helpful in my car repair. More

Toyota is the best place …. Milton the tech was the best too.. very customer service oriented and knowledgeable. Milton the tech was the best too.. very customer service oriented and knowledgeable. More

SENOR JOHN NGUYEN was on top of it: a quick & easy check-in,he provided a ride home, called to explain repairs & cost ( to the penny----NO surprises ). Entire experience, start to finish, A+. check-in,he provided a ride home, called to explain repairs & cost ( to the penny----NO surprises ). Entire experience, start to finish, A+. More