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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,350 Reviews
Call Service Center (916) 405-8000

1,350 Reviews of Elk Grove Toyota - Service Center

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October 13, 2023

Amazing customer service! Anthony has has been great to work with! He is friendly and knowledgeable! Service is always quick! More

by Aelizarrarashidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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Oct 25, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review on Anthony. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 12, 2023

Bought my car here last year and the sales process was much better than at other dealerships. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Elk Grove Toyota responded

Hello Chris, Thank you for reviewing Elk Grove Toyota. I am happy to hear you found the purchasing experience here better than at other dealerships. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

September 28, 2023

Excellent customer service work done was completed timely manner, faster than what was quoted. Great job to all involved especially my service writer Sulaiman Aziz More

by marepps53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
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September 25, 2023

Excellent job. It was done on time, and all parts were returned cleanly. Good job. More

by nicpascua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2023

All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela (Mickey) Alvares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete, Sulaiman Aziz, Carly Watkins, Lauren Addison, Angie Gonzales
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September 22, 2023

They kept forgetting to reset the maintenance reminder. I don’t have time to keep coming back to have it reset. Please let me know the step by step to reset. Thank you More

by Balma916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela (Mickey) Alvares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2023

I talked to these guys about coupon that I lost and they gave considered. I iked that gesture. I still suggest to change the system and do points system instead of paper coupon. This will help eliminate the More

by rememberdiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your feedback. I have addressed your concerns with our upper management. We truly value your time and your business. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

September 14, 2023

Met with Anthony. He listened to my concerns and explained the process to fix the issues. He’s the best. More

by Aservis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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Sep 21, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review on Anthony. I am happy to hear he took care of you during your time with us. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 12, 2023

Quick and easy service and very helpful explaining the service that was done, waiting room was clean and quite. More

by kelz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins, Tau Le
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September 11, 2023

The service was ahead of schedule and excellent service I would recommend people make appointments for the service More

by Carinachen88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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