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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,343 Reviews

1,344 Reviews of Elk Grove Toyota - Service Center

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April 11, 2018

Always good service We have been dealing with this dealership for more than 10 years and have always had good experiences with them. We have had great experience with Toy More

by LGAY3333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

Elk Grove Toyota responded

Thank you for your decade of business with us! We appreciate your kind words and hope to keep you as a lifelong customer!

April 10, 2018

Quick and efficient Elk Grove Toyota’s service deptartment is quick and efficient and very thorough. Highly recommend. Jose Garcia was friendly and attentive and answered More

by BUTRFLY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 10, 2018 -

Elk Grove Toyota responded

We appreciate this review & your business! Thank you for being willing to recommend us to others!

April 10, 2018

Awesome Service! Elk Grove Toyota" service department was very quick, courteous, and had a positive attitude. We were greeted right away and they made us feel like fam More

by LBNFOLSOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase, Brian Demille
Apr 10, 2018 -

Elk Grove Toyota responded

Thank you for the kinds words about our service department! We are happy to hear your service experience with us was quick & courteous! We appreciate your business!

April 10, 2018

Great customer service This is the second vehicle I have leased from Toyota of Elk Grove. I have always received great service from each department and employee I have inter More

by OVILLALBAZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate your continued business! We are happy to hear you have received great customer service each time!

April 10, 2018

Customer service Associates were friendly and did what they promised. Service advisors Primal Kumar and Alvin Kumar . They kept it simple , appointment time was met. U More

by JIJ1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Primal Kumar
Apr 11, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review! We appreciate your business!

April 10, 2018

Routine service. I had a schedule service appointment. I drove up to the service entrance and was immediately contacted by a service representative. He explained wha More

by TOPCLASSMAGIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Apr 11, 2018 -

Elk Grove Toyota responded

Thank you for the review! We are happy to hear your appointment went smoothly and was completed quicker than expected! We appreciate the feedback on our donut supply too!

April 10, 2018

Happy Customer I was greeted with a smile and offer of refreshments as I waited for the service writer. That simple touch helps a customer feel valued. My service More

by karen.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 10, 2018 -

Elk Grove Toyota responded

What a great review - thank you! We're happy to hear Fred was able to assist you & go the extra mile to ensure a great service experience! Thank you for your business!

April 09, 2018

Employees were very curious and informative. Fast service. Helpful staff very professional. Thank you. Easy to get to location. Even though the dealership was under construction everything went s More

by DANDPCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 09, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate your feedback & are happy to hear that your experience went smoothly and our staff was professional! Thank you for your business!

April 09, 2018

50 000 mile service, many times better service than Maita! Many times better service than Maita Toyota at Auburn Blvd, Sacramento. Friendly and helpful, good costumer service!!! I was a walk in after 12:00no More

by JPEKKANEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names, but all were professionals, helpful, nice, they listened to me patiently, with a smile. I am very happy!!!, Joel Garcia
Apr 10, 2018 -

Elk Grove Toyota responded

Thank you for taking time to review our dealership and staff here online. I am happy to hear we were able to earn your business. I am also glad to hear your vehicle was ready sooner than expected. I will be sure to share your kind review with Joel and our Service staff. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 08, 2018

Brian was awesome .. Brian was very helpful, greeted me with a friendly smile, and gave me very accurate information. I have been bringing the Sequoia to Elk Grove Toyota More

by paulthompson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 08, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review and for your kind words for Brian! We appreciate your continued business with us!

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