Elk Grove Toyota - Service Center

Excellent and Knowledgeable Customer Service! Primal, Miguel, Mark, and Romy, not only are friendly people but also are very knowledgeable of the so many aspects of Toyota Customer Service......th Primal, Miguel, Mark, and Romy, not only are friendly people but also are very knowledgeable of the so many aspects of Toyota Customer Service......they will walk and help you the whole 9 yards just to make sure you are very satisfied with the result of your service requirement and car ownership. More

Excellent Brian's customer service is on point!!! I've been a long time customer. From having a coffee maker to making me feel comfortable. No reason to go anyw Brian's customer service is on point!!! I've been a long time customer. From having a coffee maker to making me feel comfortable. No reason to go anywhere else. More

Great Service & Maintenance The service people were nice enough to call and remind me of my upcoming service and were very helpful in scheduling an appointment. We arrived a l The service people were nice enough to call and remind me of my upcoming service and were very helpful in scheduling an appointment. We arrived a little early, so my wife could get help in configuring the blue tooth features. A very nice young lady (we forgot her name) from the CSI department was very helpful and came out to the car to help set things up and show us how it worked. Dwayne from the service department came right out to greet us when we pulled in a little early for our appointment and was very cordial and prompt to get us processed. We were very comfortable in the waiting room and the scheduled oil change and related maintenance did not take very long to complete. We love our new Highlander and are very happy with the service and maintenance support from Elk Grove Toyota. More

Awesome and friendly service Toyota at Elk Grove always exceeds my expectations. Awesome greeting at the car, quick attention to my needs, car delivered in half the quoted time, M Toyota at Elk Grove always exceeds my expectations. Awesome greeting at the car, quick attention to my needs, car delivered in half the quoted time, Mike Lau gave me a heads up on every line item inspected, walked me back to my car instead of me looking for it. Smiles all the way. a 11 out of 10 Star rating if possible. More

Excellent service The service people were friendly. The service was quick! Victor was knowledgeable about what service my 4Runner needs. I also waited for a car wash. The service people were friendly. The service was quick! Victor was knowledgeable about what service my 4Runner needs. I also waited for a car wash. More

Nick is the best ever!!! Nick is always so friendly, curtious and helpful. He knows my name everytime i visit. He knows his job and does it very well. He is very accommodating Nick is always so friendly, curtious and helpful. He knows my name everytime i visit. He knows his job and does it very well. He is very accommodating. He is an asset to your company and he should get a raise for all of the hard work he does. More

Great!!! Great Service. The time spent with Nick figuring out which type of maintainance to get on my car was great and I really appreciate the time he spent w Great Service. The time spent with Nick figuring out which type of maintainance to get on my car was great and I really appreciate the time he spent with me. More

Mike Lau was amazing! I love bringing my car here for an oil change cause it’s neber just an oil change! They always accommodate you with a complimentary wash and tire pres I love bringing my car here for an oil change cause it’s neber just an oil change! They always accommodate you with a complimentary wash and tire pressure and rotation, or anything like that. This time Mike Lau helped me and he was very professional and informative and accommodating. I’ll always come here for an oil change! More

Service Excellent customer service! Starting from check in to explantion of service to be done to competion. Delivered vehicle at estimated completion time an Excellent customer service! Starting from check in to explantion of service to be done to competion. Delivered vehicle at estimated completion time and even personally called. More

Great job Been using Elk Grove Toyota services for over 12 years. Everyone is courteous and helpful that include Miguel. Miguel explained what services were Been using Elk Grove Toyota services for over 12 years. Everyone is courteous and helpful that include Miguel. Miguel explained what services were completed on my car as well what needs to be done in the coming months. More