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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,344 Reviews

1,344 Reviews of Elk Grove Toyota - Service Center

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April 13, 2018

The service was quick and the employee very pleasant. Brian was very courteous from the beginning when I drove up and through the entire process. The service job was faster than I anticipated and through. More

by LIGHTHOUSE_49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 13, 2018 -

Elk Grove Toyota responded

I am happy to hear Brian was courteous and provided you with a quick service. I will be sure to share your kind review with Brian and his Manager Dave. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 13, 2018

First maintenance appt Great friendly service, nice wait area, able to make appt for quick service overall great experience looking forward to using this dealership for all More

by JJKJ_1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia, Anthony Roman, Pete Johnson
Apr 14, 2018 -

Elk Grove Toyota responded

Thank you for the kind words! We appreciate your 5-star review! We look forward to seeing you again!

April 13, 2018

Repeat customer! Appreciate the service at EG Toyota! Only complaint is the car wash has done a terrible job two times! Left film that I could see on windows and mirr More

by marthaginca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lau
Apr 14, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review. We appreciate your feedback regarding the car wash & we apologize if it was not up to our usual high standards.

April 13, 2018

VIP Treatment From the time i drove on to the lot I was treated with respect and courtesy. The service was thorough and done in a timely manner. Joel Garcia was p More

by DREGER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 14, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Joel provided you with 5-star customer service! Thank you for your business!

April 13, 2018

Great service! Thank you for replacing the defected weather strip(under warranty). Happy I didn’t have to come back another day. Keep up the good work. More

by THUYNGUYENTAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten, Jose Garcia
Apr 13, 2018 -

Elk Grove Toyota responded

Thank you! We appreciate you taking the time to leave us this review!

April 13, 2018

Excellent Detail Nick was fantastic helping to get my vehicle serviced and detailed. The car turned out so fresh and clean on the inside and out. Thank you!! More

by ulilrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Apr 13, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're glad Nick was able to assist you in getting your vehicle serviced and detailed! Thank you for your business!

April 12, 2018

Awesome! Fast service. My car was done as promised. Service advisor Anthony Roman was very professional and courteous. He answered all my questions. I will def More

by MM1588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Roman
Apr 12, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your service was fast & professional! We appreciate your business and kind words for Anthony!

April 12, 2018

Service was great - all smooth and as promised, fast. The agent was prompt. The driver, Cam, who took me to my destination while my car was in the shop was professional and interesting to talk with. More

by MAIJAOFRENCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam, driver from Laos. Excellent., Jose Garcia
Apr 12, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear you had a prompt and professional experience! Thank you for your business!

April 12, 2018

safety recall brought vehicle in earlier than appointment was waited on immediately deeply appreciated guick service was out there and on my way i drove from vallej More

by SEMAJ_LYNCH
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 13, 2018 -

Elk Grove Toyota responded

Thank you for coming to Elk Grove Toyota for your service! We appreciate your business & hope to see you again in the future!

April 12, 2018

Highly recommended im giving the dealership excellent service. prompt respinse when i arrived seen by agent right away. explained all details . left satisfied with serv More

by jay t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear you received excellent service! Thank you for being willing to recommend us to others!

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