Elk Grove Toyota - Service Center

My experience at Elk Grove Toyota The service staff were very friendly, courteous, and very knowledgeable in servicing Toyota vehicles. I would highly recommend and endorse Elk Grove The service staff were very friendly, courteous, and very knowledgeable in servicing Toyota vehicles. I would highly recommend and endorse Elk Grove Toyota to anyone that requires service for their Toyota vehicle. More

Awesome! Your Assistant Service Manager, Mr. Nick Kersten, was quite polite, respectful, efficient, & thorough to get an understanding as to why we were there. Your Assistant Service Manager, Mr. Nick Kersten, was quite polite, respectful, efficient, & thorough to get an understanding as to why we were there. He worked with the mechanics involved in the service/repair of our car. The car works very well as a result. We are quite pleased about the services received from Elk Grove Toyota. More

Excellent Service I’ve always had excellent service at this dealership! Would buy another Toyota because of the excellent service that Charles has provided in the serv I’ve always had excellent service at this dealership! Would buy another Toyota because of the excellent service that Charles has provided in the service department. More

Great! no issues. They always take great care of us here. We take our 2008 Corolla and 2017 Sienna and get treated well all the time. No complaints. Always timely and c They always take great care of us here. We take our 2008 Corolla and 2017 Sienna and get treated well all the time. No complaints. Always timely and curteous. I've recommended this place multiple times already. More

Good service but slow All staff were pleasant and helpful. They gave an accurate estimate of the time to complete the job. However, compared to community standards the wait All staff were pleasant and helpful. They gave an accurate estimate of the time to complete the job. However, compared to community standards the wait was long. Service was good. More

Good service I came in for my two years service. Service was quick and fast, was out if there in no time. Dwayne was a good serivice guy, he made sure the car was I came in for my two years service. Service was quick and fast, was out if there in no time. Dwayne was a good serivice guy, he made sure the car was wash properly after service. David at the parts area was really good at his job with great customer service. More

Great Good experience and wait for drop off is reasonable. Service personnel was very courteous. thank you for the complimentary refreshments. Clean waitin Good experience and wait for drop off is reasonable. Service personnel was very courteous. thank you for the complimentary refreshments. Clean waiting room. What else More

recent visit Michael Lau was very pleasant and helpful and even walked out to my car to check the compartment filter because my glove box was locked. I had one wit Michael Lau was very pleasant and helpful and even walked out to my car to check the compartment filter because my glove box was locked. I had one with me that was given to me a part of a service agreement when we bought the car and it hadn't been changed yet, He told me it could wait a while longer. I scheduled what the person told me I needed at 55,000 which was an oil change, tire rotation, etc. I called because it wasn't clear when I tried to do an online appt. When I arrived, I was told I only needed tire rotation which maybe could have waited 5,000 more miles and saved a trip. I also arranged for my husband to take me home because I was told it was a 2 hour appt. I barely got home and was told the car was ready for pick up. I would have waited in your lobby had I known. Lastly, I've mentioned this before that, while a car wash is a very nice service, cars need to have Elk Grove water dried off because it leaves water spots that cannot be removed after they are dried. I have a black car and this water can ruin the paint if left on to dry. Michael asked on the paper work that the car be dried. Maybe parts were but certainly no great effort. The top was completely wet as was the passenger side and back. I therefore, dried my entire car off with paper towels as did the lady next to me. Please do something about this. Other places also wash cars a courtesy. More

The service was quick and the employee very pleasant. Brian was very courteous from the beginning when I drove up and through the entire process. The service job was faster than I anticipated and through. Brian was very courteous from the beginning when I drove up and through the entire process. The service job was faster than I anticipated and through. More

First maintenance appt Great friendly service, nice wait area, able to make appt for quick service overall great experience looking forward to using this dealership for all Great friendly service, nice wait area, able to make appt for quick service overall great experience looking forward to using this dealership for all my needs in the future More