Elk Grove Toyota - Service Center

Tire Rotation and Tail Light change The team was friendly, efficient, and communicative. Everything you could ask for in a service, would definitely go back for any and all service on m The team was friendly, efficient, and communicative. Everything you could ask for in a service, would definitely go back for any and all service on my vehicle! More

Excellent! Lovely experience, right when I pulled up a lady had asked me for the kind of service that I came in for then after she asked me if I would like anyth Lovely experience, right when I pulled up a lady had asked me for the kind of service that I came in for then after she asked me if I would like anything to drink, a gentlemen took over by the name of Brian, once I walked out of my car the female handed me my beverage. Brian assisted throughout my entire experience here and he was excellent. His customer service was amazing as well as the female early on. They also have complimentary donuts while you’re waiting for your vehicle. To top it off they offer a free car wash with your service! Overall, this is by far the best experience I’ve had getting service done on my car. This will be my new go to spot for my vehicle. More

Very good I came in for an oil change and tire rotation. I was very happy with my service. I will definitely become a regular customer and buy my next car here. I came in for an oil change and tire rotation. I was very happy with my service. I will definitely become a regular customer and buy my next car here. More

Exceptional Service Rarely do I score surveys with exceptional service. This is one of those few exceptions. Elk Grove Toyota (formerly Florin Toyota) is where I go to Rarely do I score surveys with exceptional service. This is one of those few exceptions. Elk Grove Toyota (formerly Florin Toyota) is where I go to and trust to get major car service done for over 25+ years. A leaky power steering pump quicken me to schedule an appointment to have my car evaluated and fixed. In addition, I went in for the Toyota max service. Fred Daniels scheduled me in quickly with an appointment. Fred was very thorough and patient in explaining to me my options to have the leaky power steering pump fixed along with other services associated with it. Thank you Fred for providing exceptional service. You are much appreciated! Another perk is Elk Grove Toyota has a shuttle service to drive you to work and driving me back to Toyota from work. Thank you for providing this service. One less stress, finding a ride, to get to my next destination. Thank you Cam and Fong for driving me to work and driving me back to Toyota. More

Damaged my vehicle on first visit but friendly center I hate to give a poor review as all my visits to any Toyota service have been 5 stars. Went into Elk Grove Toyota for a routine maintenance. 1.5 hou I hate to give a poor review as all my visits to any Toyota service have been 5 stars. Went into Elk Grove Toyota for a routine maintenance. 1.5 hours after I left, they called to ask me to check if my car was leaking oil. The advisor told me the mechanic struggled to open my oil filter cap and used some "muscle" and had noticed leakage under my car but was not certain if it was from my car. To my disappointment, oil was dripping under my car when I checked and my license plate was bent forward and half my souvenir plate frame was gone. I was running errands with my small child and was driving the car for about 2 hours by the time I returned home. I was nervous to drive it back to the center 20 minutes away, but thankfully, they sent out their tow service the next day. Staff is friendly and very helpful, but this was a little careless and I'm not sure why the advisor and myself, were notified 1.5 hours after I had picked up the car. I should have not left the lot with it, if there were any doubt in the safety of my car. More

First service Best customer services. Do not waited too long and also have some great lounges to sit and waiting. Friendly employees are very nice and sweet. Great Best customer services. Do not waited too long and also have some great lounges to sit and waiting. Friendly employees are very nice and sweet. Great job. More

Didnt wait too long at all I had work done on my car 4/16/2018. I had scheduled an appt. Got there in the morning. Was greeted right away. The tech explained to me what was goin I had work done on my car 4/16/2018. I had scheduled an appt. Got there in the morning. Was greeted right away. The tech explained to me what was going to get done. Showed me where i would be waiting. The lounge was fine. There was alot of people. But to be expected on a monday. So it didnt bother me at all. I sat in the service parts area. Although I didnt have to purchase any parts from them. They were friendly and joking with every person that came to their counter. Almost made me wish i was buying something. Guys great attitudes. Especially for the early morning. My tech Danny was very knowledgable about the questions I was asking. And I had quite a few. But he didnt seem to be bothered at all by them. More

great experience true professioals time line true,Adrian friendly an courteious,reviewed work an advised on work that needed for next visit,waited inside spoke to part true professioals time line true,Adrian friendly an courteious,reviewed work an advised on work that needed for next visit,waited inside spoke to parts department an bought parts for my Tacoma More

Service Great service very quick and very helpful. Alvin is kind and helpful. Do not change anything a Elk Grove Toyota. Keep going and build on what you have Great service very quick and very helpful. Alvin is kind and helpful. Do not change anything a Elk Grove Toyota. Keep going and build on what you have. More

Flat repair review My experience with service was quicker than expected and no problems or complications with visit at all. Would highly recommend to anyone with a Toyot My experience with service was quicker than expected and no problems or complications with visit at all. Would highly recommend to anyone with a Toyota or any type of car for that matter. More