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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,322 Reviews

1,322 Reviews of Elk Grove Toyota - Service Center

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April 17, 2018

Maintenance service at Toyota! From my service advisor Nick, the mechanical specialist, rental department and cashier are all amazing! Thank you for such a welcoming environment and More

by LENCHACON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to share your wonderful review here online. I am happy to hear you enjoyed your time with each department. We truly appreciate your business and your feedback. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Awesome Andy was great. Had a very pleasant experience and the whole process was quick and efficient. Only waited one hour out of the estimated 1.5-2 hours. More

by JSAVIN95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for reviewing us here online. I am happy to hear Andy was great and got your vehicle serviced quick and efficient. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Done in a timely manner I called to get a service date for a pricey repair on my Sequoia that needed to be done. I was given a date 2 weeks out, At the time I had another ve More

by PCRUMBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 18, 2018 -

Elk Grove Toyota responded

Hello Phillip, Thank you for taking the time to review our dealership here online. I am thrilled to hear that Fred was able to help you fix and switch your vehicles. Your satisfaction is important to us. We appreciate your business and your time. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 16, 2018

Excellent service Run of the mill routine service done on my car but the care and time my service staff took was above what I’ve been shown at other Toyota locations. W More

by Sparty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 16, 2018 -

Elk Grove Toyota responded

Thank you for this review and for your business! We wish you luck with your move and hope that if you're ever in the area, you'll come to see us!

April 16, 2018

Great service Everyone was nice and treated me nice and I was in and out in no time, Love my Toyota and try to take good care of it, Thank you More

by MILLIEGARY@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roman
Apr 16, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us this review! We're happy to hear your vehicle was ready quickly and that our staff was courteous! Thank you for your business!

April 16, 2018

Alignment and oil change I previously got my truck a suspension lift and came in for an alignment along with an oil change that I was due for. After it was aligned I notic More

by JON88SANTOS
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Apr 16, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review! We're happy to hear Michale and Dwayne were helpful and informative when it came to your alignment check. We appreciate your business!

April 16, 2018

Service for 60,000 miles I was very please with the service provided for the 60,000 miles and their personnel handling of our car which took several hours for most of the day More

by JEHOVAHROPHE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all the employees who worked on our car did and outstanding job including the car wash!, Anthony Aldrete
Apr 16, 2018 -

Elk Grove Toyota responded

Thank you for the review & feedback! We are happy to hear you were pleased with your 60,000 mile service! Thank you for your business!

April 16, 2018

Excellent From the first second I stopped under service last me, Toyota already helped me. They’re quick and did the great job. Alvin Kumar explained me what my More

by IPURBA68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Elk Grove Toyota responded

Thank you for this review & for your kind words for Alvin! We're happy to hear the experience was informative! Thank you for your business!

April 16, 2018

Service center The service staff are always very friendly and professional and accommodating, and necessary repairs done on time with the detailed explanation. Durin More

by NARAYAN.CHANDRA40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck
Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to review our dealership and staff here online. I am glad to hear our staff was friendly, professional nad accommodating during your visit with us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 15, 2018

Anthony - thank you! Came in to check on some shake my after recent work and found the problem with a tire. Anthony contacted me and communicated the findings and was abl More

by PRLUIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Apr 15, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate hearing about your recent service appointment! Thank you for your business!

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