Elk Grove Toyota - Service Center

Excellent My experience taking my vehicle for service has been great.. The crew are always polite and professional. If I have any concerns they always their to My experience taking my vehicle for service has been great.. The crew are always polite and professional. If I have any concerns they always their to help me. More

Left headlamp replaced and foggy lenses cleaned I discovered headlamp burned out on drivers side and drove into Elk Grove Toyota service without appointment on a Wednesday morning. I was taken care I discovered headlamp burned out on drivers side and drove into Elk Grove Toyota service without appointment on a Wednesday morning. I was taken care of promptly and the anticipated wait was shorter than I was originally told. I was impressed with the job they did of cleaning the lenses on both headlights. The service was courteous and efficient. While waiting, I enjoyed a cup of coffee and a free donut in the waiting area. More

36K maint the service write was very very nice and when I asked him something he went immediately to find the answer.He was very courteous and helpful the best2 the service write was very very nice and when I asked him something he went immediately to find the answer.He was very courteous and helpful the best2 I have seen in a long while ..I would like to have this person work for me.. More

Great Customer Service . Anthony and all staff were courteous and prompt. And I like the new coffee machine in the waiting room! Great service department. . Anthony and all staff were courteous and prompt. And I like the new coffee machine in the waiting room! Great service department. More

Everything went fine, except a little confusion at checkout The service was what I asked for. I had a question about synthetic oil for my car that was answered satisfactorily, but I still think I will do some The service was what I asked for. I had a question about synthetic oil for my car that was answered satisfactorily, but I still think I will do some research on my own. At check out, I went to the desk, then was referred back to the service department, my adviser was busy, so another adviser walk my BACK across the breezeway to the desk and I was checked out. I experienced a little bit of an unnecessary wait, until the other adviser jumped in. More

Excellent Service - Toyota Going in Right Direction Came in for my semi-annual maintenance service via an extended maintenance agreement. There were 3 technicians that helped out. The first one, Bill, Came in for my semi-annual maintenance service via an extended maintenance agreement. There were 3 technicians that helped out. The first one, Bill, helped check the tire treads, the second one (didn't catch his name) started the paperwork and the third one, Daniel, was the main technician that processed the service. He was very nice, professional and explained everything that was to be done and explained afterward the result of the inspection and what had been completed. He was conscientious and called/texted to let me know when the car was done and also helped me make the next appointment. He also walked me over to where the car was parked which was a nice gesture. More

Fast service Had an oil change, no appt. Dwayne told me that it will take an hr and half. Suprised, not even an hr the job was done! Way better service compared to Had an oil change, no appt. Dwayne told me that it will take an hr and half. Suprised, not even an hr the job was done! Way better service compared to Lexus in Sacramento. See you guys in 6 months! More

Excellent Service Department I wanted to say thank you to Victor Reynoso and Jeannette for the excellent service you provided today. Your attention to detail doesn't go unnoticed I wanted to say thank you to Victor Reynoso and Jeannette for the excellent service you provided today. Your attention to detail doesn't go unnoticed and is much appreciated. More

Frantastic and Fast Service! I didn't have an appointment but waited at Service at 6:30 AM. They were able to get my brake repair job taken care of in a reasonable time. I was t I didn't have an appointment but waited at Service at 6:30 AM. They were able to get my brake repair job taken care of in a reasonable time. I was traveling the next day to Tahoe on curvy and hilly roads, and did not want to risk brake failure on my trip. More

Great Service Nick is helpful, honest, reliable, and a great problem solver. He knows how to treat a customer very well. Jose Garcia is a honest and reliable per Nick is helpful, honest, reliable, and a great problem solver. He knows how to treat a customer very well. Jose Garcia is a honest and reliable person. He makes sure to give you a call when your car is done after servicing. More