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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,322 Reviews

1,322 Reviews of Elk Grove Toyota - Service Center

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April 20, 2018

Smooth sailing Very fast friendly experience from check in service write up shuttle home and shuttle back everything except the car wash looked like they dried my w More

by DOWDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear your experience was fast & friendly! We also appreciate the feedback regarding your windows - we apologize for that!

April 19, 2018

Very quick and easy I bought a 2018 Tacoma sport. And had to bring it in to have parts installed. Overall a great experience! Toyota promised and delivered as said More

by Muck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten, Jon Thompson
Apr 19, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! Congrats on your new Tacoma! We appreciate your business!

April 19, 2018

Excellent Everything was explained properly and I understand all the service provided to me. Also explained what other service I might need for my next service. More

by KIEULOVE09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 19, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you had an excellent experience! We appreciate your business - thank you!

April 19, 2018

Recall John did a good job as soon he finished he called. I would recommend everyone else to go to elk grove Toyota and find him to do the sevice. More

by SHABIRAZIZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear you'd be willing to recommend us to others based on your experience! Thank you for your business!

April 19, 2018

Engine Had my car towed to Toyota dealership. Was advised I needed a new engine . Was going to cost over six thousand dollars to fix. Found a local company w More

by KRISTENMERRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Knight
Apr 20, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to let us know about your experience. We'd like to speak with you about your experience. At your earliest convenience, please email or call Jeannette Blair - our Customer Relations Manager - at Jblair@elkgrovetoyota.com or by phone at (916)405-8000.

April 19, 2018

Great service Super professional employees and great service all around. My car was finished timely and all of the details of my service were explained to me. More

by JENNYMARIE333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete
Apr 19, 2018 -

Elk Grove Toyota responded

Thank you for this great 5-star review! We're happy to hear your vehicle was finished in a timely manner! Thank you for your business!

April 19, 2018

Great Great Great!!! Great services, great people great price! Please, keep up and improve for goods. I am planning going back to your dealer to purchase couple more vehi More

by GIOANTHUYNGUYEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chase, Rocky Deavers, Nicholas Kersten
Apr 20, 2018 -

Elk Grove Toyota responded

Thank you for the review and feedback! We appreciate your business!

April 18, 2018

Friendly service In particular buying my vehicle from Brian Rea and having Chris in the service center help me the past couple of times, I’ve had really great experien More

by NATASHALODAHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure what Chris’s last name was in the service department! Knight or Wilson?, Brian Rea
Apr 18, 2018 -

Elk Grove Toyota responded

Thank you for your continued business, your kind review and for reccomending Elk Grove Toyota. Our customer satisfaction is important to us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 18, 2018

Tire Rotation and Tail Light change The team was friendly, efficient, and communicative. Everything you could ask for in a service, would definitely go back for any and all service on m More

by KROCK72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 19, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your service experience with us met your expectations! We appreciate your business!

April 18, 2018

Excellent! Lovely experience, right when I pulled up a lady had asked me for the kind of service that I came in for then after she asked me if I would like anyth More

by MARIELIGNACIO87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Apr 19, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate your kind words for our staff! We're happy to hear it was a great experience from beginning to end! Thank you for your business!

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