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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,335 Reviews
Call Service Center (916) 405-8000

1,335 Reviews of Elk Grove Toyota - Service Center

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November 16, 2024

Everyone I’ve dealt with at this dealership has been top notch, from sales to service. More

by mjsaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind words. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 15, 2024

I’ve had issues since purchasing my vehicle, however John Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! More

by Mearenet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Elk Grove Toyota responded

Hello, I am sorry to hear you have been having issues with the vehicle. I am glad John has been helpful during the entire process. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 14, 2024

Efficient and kind Enjoy free car wash too! And always appreciate the timely notice. Thank you! More

by patlei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaronvir punia
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Nov 14, 2024 -

Elk Grove Toyota responded

Hello Patlei, Thank you for your kind words. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Outstanding customer service. Clean waiting area. Friendly people. I won’t ever go anywhere else! More

by Old guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaronvir Punia
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Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our staff and facility. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

Nov 17, 2024 -

Old guy responded

Thank you for your response. I meant every word. I have had nothing but amazing experiences with Elk Grove Toyota. Here’s to a long relationship. That is what it is all about. My wife and I purchased a 2014 Sienna van back in 2014 and to our surprise when we returned to purchase our RAV4 June 2024. We recognized more than a few faces from our previous purchase. That says a lot about the ownership and management team. It must be a great place to work and outstanding organization. We won’t go anywhere else. Thank you again. Baljinder was our salesman this time for the RAV4 and he was outstanding to work with I wanted to make sure in mentioned him and his outstanding service.

November 13, 2024

Very good service and the advisor explained everything in detail I was very happy with the service More

by Heavyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your business and your feedback. I am glad to hear everything was explained to you in detail. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Excellent service and quality of care! Will continue to come to this location for great service. More

by R.moore216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 01, 2024

Service was great as always. Just no car wash :( and they put declined on my receipt. More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Elk Grove Toyota responded

Hello Mon, I apologize for your experience. I have addressed your concerns with our Service Manager and staff. Whenever you have time to come by we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

October 28, 2024

We always take our 2019 Tundra to Elk Grove Toyota for service. The service is excellent and the service representatives are always nice. More

by TERRYJPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind words. I am happy to hear the service is excellent and our staff is always nice. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 22, 2024

Great customer service! When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire se More

by adhock62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Elk Grove Toyota responded

Thank you for reviewing ping here online. I am thrilled to hear he was able to give you some advice to save some money. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 22, 2024

the service is great. Will come again, thanks for the good customer service. Thank you More

by beeponytails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 23, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our staff here at Elk Grove Toyota. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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