Elk Grove Toyota

My experience at Elk Grove Toyota automall is great!! The advisor Michael Lau is so professional, helpful, and best customer service I ever had !! Five star !! advisor Michael Lau is so professional, helpful, and best customer service I ever had !! Five star !! More

The body shop did an excellent job. Matt was also excellent keeping me updated on the progress and completion date Highly recommend others using the body shop excellent keeping me updated on the progress and completion date Highly recommend others using the body shop More

My service tech Victor’s knowledge and courtesy for over 15 yrs Is well worth the drive from Natomas. He is thorough, explains what is needed in common terms, I can understand..he should be Given an opport 15 yrs Is well worth the drive from Natomas. He is thorough, explains what is needed in common terms, I can understand..he should be Given an opportunity to supervise n train staff..victor compliments Elk Grove Toyota staff..Carl Davis 2001 4 Runner.. More

Service Advisor was courteous, informative, and knowledgeable about hybrid batteries, warranty period, and why car smelled like rotten eggs. They replaced battery, I'm back on the road, and Camry d knowledgeable about hybrid batteries, warranty period, and why car smelled like rotten eggs. They replaced battery, I'm back on the road, and Camry drives like new again. I will go back to this dealer for any service and maintenance needs. Thank you! More

We have now, as a family, purchased our 7th Toyota from Elk Grove Toyota. Overall, we have made 11 Toyota purchases through the years, but no other dealership was as customer service oriented as Elk Grove Elk Grove Toyota. Overall, we have made 11 Toyota purchases through the years, but no other dealership was as customer service oriented as Elk Grove Toyota. More

The customer service was great, but I was just a little disappointed that my car wasn’t ready the same day that it was promised. disappointed that my car wasn’t ready the same day that it was promised. More

Fred was very helpful and professional At all times. I Fred was very helpful and professional At all times. I very highly recommend Fred for anyone that may be visiting the Toyota dealership in Elk Grov Fred was very helpful and professional At all times. I very highly recommend Fred for anyone that may be visiting the Toyota dealership in Elk Grove More

Elk Grove Service Department receivesA 10, 10 being Elk Grove Service Department receives A 10, 10 being Excellent. My appointment scheduled was on time. The Service Advisor was Anthony Aldrete E Elk Grove Service Department receives A 10, 10 being Excellent. My appointment scheduled was on time. The Service Advisor was Anthony Aldrete Efficient & pleasant to deal with.. No Complaints More

Superb Purchase Experience New RAV4 at Elk Grove Toyota Initial contact when internet shopping was with Internet Sale Manager Mr. Jeremy Coffelt. We described the exact vehicle we were shopping among all re Initial contact when internet shopping was with Internet Sale Manager Mr. Jeremy Coffelt. We described the exact vehicle we were shopping among all regional Toyota dealerships and invited best offers. Mr. Coffelt immediately went to work, and although not in Elk Grove Toyota's inventory, had the exact vehicle ordered from the factory, down to the unique color, Lunar Rock, we were obsessed with. And this was without a firm commitment from us, since I was shopping all dealers for best discount percentage off MSRP. Mr. Coffelt's offer was by far the best of any dealerships, and I was prepared to wait until the RAV4's delivery to Elk Grove before final purchase decision. Mr. Coffelt immediately contacted me when the vehicle arrived at his dealership. Jeremy gave me and wife an inspection of the vehicle and we asked if the EGT offer was still good. He did not give us any of the usual sales "could have, would have, should have" "bait and switch" sales pitches for add-ons, changes, etc., and in fact told us we were getting an additional $1000 Toyota rebate, a total surprise to us. We immediately concluded the contract, hassle-free. On delivery acceptance of the vehicle, Mr. Coffelt and his crew thoroughly answered all our questions and explained all aspects of the vehicle, its operation, maintenance and further availability of his staff and EGT for any additional assistance required. This purchase was a thoroughly professional and pleasant experience and we will be referring potential customers to Mr. Coffelt and staff at Elk Grove Toyota as well as coming back ourselves. We are also sold on the Toyota product, as we purchased a new Toyota Highlander in its initial year of production, 2001, and will keep operating it as a second vehicle; it has accumulated 300,000 miles and still looks and operates as new, a testament to the superb Toyota products. Thank You Mr. Coffelt and Staff at Elk Grove Toyota. You more than made our day. Sincerely, Terris and Erlina Hanson Captain, U.S. Naval Aviator, ret. More

Great experience smooth transaction no pressure transaction. We bought a Prius Prime and traded in our old Highlander. All the paperwork was prepared in advance and car was ready to go. Jeremy Coffelt is a gre We bought a Prius Prime and traded in our old Highlander. All the paperwork was prepared in advance and car was ready to go. Jeremy Coffelt is a great listener and his only concern is to provide you with the vehicle you want. No pressure what so ever. Would highly recommend. More