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Elk Grove Toyota

Elk Grove, CA

4.6
3,323 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,323 reviews

August 20, 2020

We did not buy our Toyota at this dealership. However, We did not buy our Toyota at this dealership. However, we always take it here for service. The Service Department is Excellent. I can't recall th More

by johnburke55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
Aug 21, 2020 -

Elk Grove Toyota responded

Hi John, Thank you so much for this kind review. I am glad our staff has been helpful and knowledgeable during you time with us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 20, 2020

Nai and James were fast and courteous! Made sure I was taken care and car was sparkling clean when I left. James worked around my schedule to make my buying as easy as possible. More

by Marygrygorcewicz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGaha
Aug 21, 2020 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am so happy to hear that James and Nai were helpful during your time with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 19, 2020

Just purchased my second vehicle from Elk Grove Toyota, first rate service and assistance again. No gimmicks and no games, they got us the vehicle we wanted and everything was smooth. More

by SportsNut80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rea
Aug 21, 2020 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am happy to hear that every went smoothly. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 18, 2020

No slick talk or hidden agendas at this dealership! I was impressed with the honesty and simplicity of the salesman. Customer service is alive and well at Elk Grove Toyota!!! More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Hutchison , Ahmad (Nash) Azimi
Aug 18, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for the kind review. I am happy to hear that you were impressed with our Sale man. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

August 17, 2020

The staff was very friendly and very helpful. I would highly recommend this dealership to anyone in the market for service or to purchase a new or used car. Thank you! More

by brandy.stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemara Kem
Aug 17, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to provide us with your feedback. I am so happy to hear that our staff was friendly and helpful during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 17, 2020

Jeremy Coffelt provided excellent service and I got the vehicle I wanted. He explained and walked me through the Costco Auto Program and it was a simple and smooth process. I will consider coming back fo More

by haster1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samir Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt
Aug 18, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind review. I am happy to hear that you enjoyed your time with Jeremy. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 17, 2020

I made an appointment yesterday with one of their VIP managers at 315 for a 515 appointment the same day. Texted them I would arrive at 528 according to my GPS from Roseville. They said okay. Get there n More

by Steve B
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Thorpe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alysha Singh
Aug 17, 2020 -

Elk Grove Toyota responded

Hello Steve, I apologize for your experience. We are low on inventory and our vehicles do sell fast, especially rare vehicles like that. You are correct, they should have contacted you and again I apologize. I have addressed your concerns with our Sales Manager, Business Development Manager and our staff. We truly do value your time and your business. Thank you for making me aware of this situation. Sincerely, Jeannette Blair Customer Relations Manager

August 06, 2020

Customer oriented approach, spacious new service facility, consultative style, friendly & helpful behavior of staff. Clean facility. Could cut on time taken for routine service like oil change. More

by virender100
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Aug 07, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind review. I will be sure to share your feedback with our Service Manager. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 06, 2020

Nai Saechao and Brian Rea were very knowledgeable about the financing and features of the car I was buying. They made it so easy to find the car of my dreams and made my mom and I comfortable throughout ou More

by Nicole F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rea
Aug 07, 2020 -

Elk Grove Toyota responded

Hi Nicole, Congratulations on purchasing your dream car. I am thrilled to hear about your time with Brian and Nai. Your complete satisfaction is very important to us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 03, 2020

Bill was a pleasure to work with. We love our new hybrid highlander. Bill took the time to explain the details of the car the best he could during this trying time. He made the whole process enjoyable. More

by tndmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gann, Ahmad (Nash) Azimi
Aug 07, 2020 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am happy to hear that Bill, Samir and Ahmad were all helpful in making you purchasing process enjoyable. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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