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Elk Grove Toyota

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.6
3,323 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,323 reviews

November 16, 2020

Getting my first maintenance service complete was fast and easy from start to finish. Very grateful for the level of service I was given at the dealership. More

by huynhshanti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to review our dealership here online. I am thrilled to hear that you received a fast service. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 16, 2020

I always feel like I am the most important customer whenever I have to get my car serviced! The work is quick & my car's nice & clean when I get it back too....bonus! More

by Lin9672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rea is the best!
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Sincerely, Jeannette Blair Customer Relations Manager

November 14, 2020

I am please with Toyota dealership customers service excellent.will recommend to friends.Always using Toyota for service, Every time I need a lift I always get it free. I’m very pleased and thankful! More

by Marina.m.yumena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Jeannette Blair Customer Relations Manager

November 14, 2020

Huge thanks to Bill Gann and Nai Saechao for a pleasant experience. I didn’t have to wait long after inquiring about the 2021 A91 Supra. These gentlemen offered the easiest car sale. I’d highly recommend t More

by Rivera07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gann, Johnathan Hutchison
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Congratulations on your new 2021 A91 Supra! Thank you for taking the time to write about your experience. It is wonderful to hear that Bill and Nai were able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2020

Great service. Mike Lau the service advisor goes above and beyond to take care of your needs. They did a routine check on my 4Runner and found a bolt missing and took care of it. More

by Ycsaechao91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, On behalf us all of us at Elk Grove Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our friendly staff. We will be sharing your feedback amongst our team. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

November 12, 2020

Amazing! Bill is such a great person! Love the conversations and the honesty with everything! Also Patrick in financing!! Amazing service, definitely recommend this dealership and this especially More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gann
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Nov 19, 2020 -

Elk Grove Toyota responded

Hi Steven, We couldn’t be happier that Bill and Patrick provided you with a great car buying experience. They are truly assets and we are lucky to have them on the Elk Grove Toyota team. We hope you are enjoying your new vehicle. please come back to visit anytime! Sincerely, Jeannette Blair Customer Relations Manager

November 09, 2020

Thanks to Jay Chhim and Long Truong. Service was excellent! Amazing customer service fast simple easy process. Would definitely recommend them to family and friends. Everyone there was friendly and More

by Sunshine117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Long Truong
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Elk Grove Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Sincerely, Jeannette Blair Customer Relations Manager

November 09, 2020

Very professional and they get things done. Customer is #1 Very satisfied. This was a Toyota recall issue and was done in the time frame I was told. More

by ramey.john1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing this amazing review here online. You are right our customers are #1. Come see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

November 09, 2020

The advisor was honest and upfront about the assessment of my vehicle and did everything he could to lower a very large cost. Will visit again!! More

by Toyota2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you for the great review! We’re so happy you loved our Service department and can’t wait to have you back at Elk Grove Toyota. Sincerely, Jeannette Blair Customer Relations Manager

November 06, 2020

Very satisfied with the care and service provided by your team. Mike was my service contact, but did not see his name listed in choices More

by Kiki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 06, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. Your satisfaction is very important to us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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