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Elk Grove Toyota

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.6
3,329 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking ...
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,329 reviews

November 15, 2024

I’ve had issues since purchasing my vehicle, however John Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! More

by Mearenet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Elk Grove Toyota responded

Hello, I am sorry to hear you have been having issues with the vehicle. I am glad John has been helpful during the entire process. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 14, 2024

Efficient and kind Enjoy free car wash too! And always appreciate the timely notice. Thank you! More

by patlei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaronvir punia
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Nov 14, 2024 -

Elk Grove Toyota responded

Hello Patlei, Thank you for your kind words. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Very good service and the advisor explained everything in detail I was very happy with the service More

by Heavyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your business and your feedback. I am glad to hear everything was explained to you in detail. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Outstanding customer service. Clean waiting area. Friendly people. I won’t ever go anywhere else! More

by Old guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaronvir Punia
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Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our staff and facility. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

Nov 17, 2024 -

Old guy responded

Thank you for your response. I meant every word. I have had nothing but amazing experiences with Elk Grove Toyota. Here’s to a long relationship. That is what it is all about. My wife and I purchased a 2014 Sienna van back in 2014 and to our surprise when we returned to purchase our RAV4 June 2024. We recognized more than a few faces from our previous purchase. That says a lot about the ownership and management team. It must be a great place to work and outstanding organization. We won’t go anywhere else. Thank you again. Baljinder was our salesman this time for the RAV4 and he was outstanding to work with I wanted to make sure in mentioned him and his outstanding service.

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November 13, 2024

Excellent service and quality of care! Will continue to come to this location for great service. More

by R.moore216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Bill Gann and Elk Grove Toyota made sure we got the car we wanted. This wasn’t easy in this competitive market with its supply chain challenges. In spite of the difficulties, Bill and the rest of the team More

by bayouhog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gann
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Nov 13, 2024 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am happy to hear Bill made things easier for you during your purchasing experience. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 12, 2024

Andriy from sales and Duong from finance were 5’s so thank you for the wonderful service. More

by Jessie Catacutan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad (Mo) Elaraby
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Nov 12, 2024 -

Elk Grove Toyota responded

Hello Jessie, Thank you for your excellent review. I am happy to hear Andriy and Duong were helpful during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 09, 2024

Customer service was amazing. The finance person was easy to work with . Thank you for your help. More

by Renasharma65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind review on Lee. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 08, 2024

Just wanted to compliment and thank Izaiah Jauragui and Patrick Sliney of Elk Grove Toyota who both went above and beyond in the purchase of my new 2024 Corolla Cross. Their attentiveness, courtesy, and p More

by eliasregalado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izaiah Jauragui
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Nov 08, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind words about our sales and financing staff. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 01, 2024

Service was great as always. Just no car wash :( and they put declined on my receipt. More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Elk Grove Toyota responded

Hello Mon, I apologize for your experience. I have addressed your concerns with our Service Manager and staff. Whenever you have time to come by we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

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