Elk Grove Toyota

DO NOT DO BUSINESS WITH THIS DEALERSHIP ! !! THEY ARE NOT HONEST. I EMAILED ON A VEHICLE AND SPOKE TO THE SALESPERSON AND ASKED FOR BEST PRICE OUT THE DOOR. I GOT A CALL BACK WITH THE PRICE A !! THEY ARE NOT HONEST. I EMAILED ON A VEHICLE AND SPOKE TO THE SALESPERSON AND ASKED FOR BEST PRICE OUT THE DOOR. I GOT A CALL BACK WITH THE PRICE AND SET UP AN APPOINTMENT TO COME AND GET THE VEHICLE FOR THE NEXT MORNING. I THEN CALLED TO MOVE THE APPOINTMENT TO THE SAME DAY AND TO PURCHASE THE VEHICLE. I RECEIVED A CALL 30 MINUTES LATER SAYING THE VEHICLE WAS SOLD. I ASKED WHY AFTER SETTING UP THE APPOINTMENT TO COME PURCHASE THE VEHICLE THIS HAPPENENED AND THEY SAID OH WELL FIRST COME FIRST TO GET IT. THEY HAVE NO CUSTOMER ETHICS. JUST WRITING THIS REVIEW IS FIVE MORE MINUTES OF MY LIFE I WILL NOT GET BACK. More

The paperwork said a carwash was included, but it was not done. The paperwork also said that the tire pressures were checked and set to 32 psi, but in reality they were at 29 psi. I'm starting to wonder if t done. The paperwork also said that the tire pressures were checked and set to 32 psi, but in reality they were at 29 psi. I'm starting to wonder if they actually changed my oil...I've been coming for over 25 years, and it seems to get worse each time. More

This was the best car-buying experience my husband and I have ever had in our (long) lives! Every person we met was friendly, informative, patient and honest. We spent most of the time at this dealership have ever had in our (long) lives! Every person we met was friendly, informative, patient and honest. We spent most of the time at this dealership with David Aguayo. He is a fantastic communicator and doesn’t pretend to know everything. Plus, when he was not certain, he offered to find out the answer. It was like doing business with a kind, trusted neighbor. Eddie did the financial part. It was quick, friendly with zero pressure. I feel super lucky that a friend in Davis recommended this dealership. Besides the remarkably good experience, the prices here are the best! Even before we entered the dealership, I had identified the car I wanted from the website. The car was held for me with no deposit—very unusual dealer business model. Lucky me! Thank you to everyone: Jasmine, Lisa, Melissa, Regina, Eddie and especial David! Susan and Richard More

Service representatives were very pleasant and courteous. Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done More

Excellent support and service. Very quick and thorough. Carly was fantastic. Really appreciated the visit. Very quick and thorough. Carly was fantastic. Really appreciated the visit. More

Customer service is good and they let you know if work is done before time. done before time. More

Good service & because I had an appt, I was taking care of right away & only waited less than an hour for an oil change. of right away & only waited less than an hour for an oil change. More

From start to finish the customer service was a wonderful. The entire experience was a 10 out of 10. wonderful. The entire experience was a 10 out of 10. More

Great communication and service. They made the car buying process pretty seamless and easy. I had an appointment and the entire transaction including the test drive, financing and DM They made the car buying process pretty seamless and easy. I had an appointment and the entire transaction including the test drive, financing and DMV paperwork was completed in under 3 hours. One of the best new car buying experiences I have ever had. More

Very professional, courteous and honest! Mo was super helpful and understanding, not pushy at all. Mo was super helpful and understanding, not pushy at all. More