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Elk Grove Toyota

Elk Grove, CA

4.6
3,323 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,323 reviews

February 24, 2022

Really friendly! I loved the whole experience the moment I stepped in to the moment I stepped out! I love that Elk Grove Toyota is not charging above MSRP unlike the More

by Thetacofett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izea Speer, Carleigh Gutierrez
Mar 21, 2022 -

Elk Grove Toyota responded

This is great to hear! We appreciate your business and willingness to spread the word about Elk Grove Toyota!

February 22, 2022

Honest business practices unlike other greedy dealers with dealer mark up over msrp. Now Elk Grove Toyota got me, my friends and family business for life. More

by Ronniema108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Long Truong
Feb 23, 2022 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are happy to hear you were pleased with our pricing. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 22, 2022

It all started thanks to Zaheen Dean-Ali picking up my call. Before this, I have called more than 15 Toyota dealerships already, 2 of them don’t have mark ups but the waitlist is too long that we would be More

by Rommel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaheen Dean-Ali, David
Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for this great feedback! We appreciate your business and your kind words. We look forward to being your dealership of choice for years to come!

February 19, 2022

Would be better if dealership had a master wait list rather than have each sales person keep their own. Luck plays too big a part with current approach. More

by wr_lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Lewis
February 18, 2022

Worst dealership ever go to Walnut Creek Toyota Elk Grove toyota does not get back to you after many attempts to purchase a 2022 4runner trd off road premium me and my son have purchased 3 cars from el More

by Healthyairductcleaning.com
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Chhim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Elk Grove Toyota responded

Hello, I apologize for your experience. We are doing our best to get vehicles for our customer during this vehicle shortage. I am happy to look into the vehicle you are interested in if you can contact me at 916-405-8000 and ask to speak with Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

February 16, 2022

Fast, Honest and amazing. Kudos to Isaiah for very welcoming experienced. Also the finance guy as well as the person that greeted us on the lot. Thank you. More

by Jonarimando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izea Speer
February 16, 2022

I bought a brand new RAV4 Hybrid yesterday and looking back my experience with Sales was really disappointing. One caveat to the customer experience was the financial manager who helped me and was extreme More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Farias
Feb 16, 2022 -

MC responded

My experience was not great. I bought a brand new car and felt rushed and then drop-kicked. I put more effort into the sale of the car than your sales associate. Where’s my commission?

Feb 16, 2022 -

Elk Grove Toyota responded

Hello, I apologize for your experience. We absolutely do not want you to feel rushed at all. I have addressed your concerns with our staff that helped you during your time with us. I am happy to go over anything you have confusion about. Your complete satisfaction is very important to us. If you have any questions please contact me at 916-405-8000 and ask for Jeannette Blair. I am always happy to help in any way that I can. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager Elk Grove Toyota

February 14, 2022

Toyota has the best service ever. And Milton the tech who helped me was great and had excellent customer service skills. I would definitely recommend taking your car for service at T More

by Dabboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

The service here were excellent! Staff are very nice and also very knowledgeable. Highly recommend this place. More

by Komang Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Very mixed up service. Expediency over customer satisfaction. Will use other dealer next time. D harmon. More

by Dlmmharmon
Recommend Dealer
No
Employees Worked With
Unknown
Feb 10, 2022 -

Elk Grove Toyota responded

Hello - Thank you for reaching out. We'd like to look into this matter further and get more details from you. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

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